Etsy's renewal is not up to date/working

I have a pattern site via Etsy. It worked fine but since a while it says site not safe. I e-mailed Etsy but they do not seem to get it. My certificate needs to be renewed. Does anybody have a clue what to do?

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: etsy

I can login to a root shell on my machine (yes or no, or I don’t know): no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):!


:frowning: . Looks like you are not the only one: Security certificate expired on Pattern site!!! - Welcome to the Etsy Community

Unfortunately there's not a lot you can personally do, other than hassling them. They are the only ones who can resolve this for you - at least, as long as you keep using Etsy Pattern.

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thank you for the link! I will keep hassling them :wink:

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