Etsy's renewal is not up to date/working

I have a pattern site via Etsy. It worked fine but since a while it says site not safe. I e-mailed Etsy but they do not seem to get it. My certificate needs to be renewed. Does anybody have a clue what to do?

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.studiobereguod.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: etsy

I can login to a root shell on my machine (yes or no, or I don’t know): no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):!

afbeelding|690x291

:frowning: . Looks like you are not the only one: Security certificate expired on Pattern site!!! - Welcome to the Etsy Community

Unfortunately there's not a lot you can personally do, other than hassling them. They are the only ones who can resolve this for you - at least, as long as you keep using Etsy Pattern.

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thank you for the link! I will keep hassling them :wink:

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