# '/etc/letsencrypt/live/prod2.femtotest.com/fullchain.pem' does not exist or is empty **URL:** \ **Category:** Help\ **Created:** [July 3, 2019, 6:04pm UTC](https://community.letsencrypt.org/t/etc-letsencrypt-live-prod2-femtotest-com-fullchain-pem-does-not-exist-or-is-empty/97120 "2019-07-03T18:04:59Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![alexyz](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/alexyz/32/32824_2.png) [@alexyz](https://community.letsencrypt.org/u/alexyz)\ **Post date:** [July 3, 2019, 6:04pm UTC](https://community.letsencrypt.org/t/etc-letsencrypt-live-prod2-femtotest-com-fullchain-pem-does-not-exist-or-is-empty/97120/1 "2019-07-03T18:04:59Z")
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. My domain is: [prod2.femtotest.com](http://prod2.femtotest.com) I ran this command: sudo apache2ctl configtest It produced this output: [Wed Jul 03 11:03:06.003921 2019] [so:warn] [pid 121800:tid 140290606566336] AH01574: module wsgi\_module is already loaded, skipping AH00526: Syntax error on line 117 of /etc/apache2/sites-enabled/prod2.femtotest.com.conf: SSLCertificateFile: file ‘/etc/letsencrypt/live/prod2.femtotest.com/fullchain.pem’ does not exist or is empty Action ‘configtest’ failed. The Apache error log may have more information. My web server is (include version): apache 2.4.29 The operating system my web server runs on is (include version): ubuntu 18.04 My hosting provider, if applicable, is: not applicable I can login to a root shell on my machine (yes or no, or I don’t know): yes I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot): 0.31.0 I know this topic comes up a lot. My impression from the other answers is that it has to do with a chicken and egg thing - like it needs apache to standup to do the test, but for apache to standup it needs that /etc/letsencrypt/live directory with all its stuff like fullchain.pem which doesn’t exist. So Im not sure how to get out of this state. I have seen people metion deleting certain conf files but nothing has worked so far for me. Any help would be much appreciated ---
**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\ **Post date:** [July 3, 2019, 6:11pm UTC](https://community.letsencrypt.org/t/etc-letsencrypt-live-prod2-femtotest-com-fullchain-pem-does-not-exist-or-is-empty/97120/2 "2019-07-03T18:11:09Z")
Hi @alexyz > [@alexyz](#): > > SSLCertificateFile: file ‘/etc/letsencrypt/live/prod2.femtotest.com/fullchain.pem’ does not exist or is empty looks like you have deleted or moved that file or the resulting file (live contains symlinks). One simple option. Deactivate that site with `a2dissite`. Or create a self signed certificate and use that temporary. > [@alexyz](#): > > My impression from the other answers is that it has to do with a chicken and egg thing No. It's only a problem if a used certificate is deleted. That's always bad. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [August 2, 2019, 6:11pm UTC](https://community.letsencrypt.org/t/etc-letsencrypt-live-prod2-femtotest-com-fullchain-pem-does-not-exist-or-is-empty/97120/3 "2019-08-02T18:11:15Z")
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