# Errors found on new installation

**URL:** <https://community.letsencrypt.org/t/errors-found-on-new-installation/41532>\
**Category:** Help\
**Created:** [September 4, 2017, 5:05pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532 "2017-09-04T17:05:09Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![hitesh](https://avatars.discourse-cdn.com/v4/letter/h/8e7dd6/32.png) [@hitesh](https://community.letsencrypt.org/u/hitesh)\
**Post date:** [September 4, 2017, 5:05pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532/1 "2017-09-04T17:05:09Z")

</div>

Please fill out the fields below so we can help you better.

My domain is: [uat.genuus.in](http://uat.genuus.in)

I ran this command: New Installation

It produced this output:  
IMPORTANT NOTES:

- The following errors were reported by the server:

- Your account credentials have been saved in your Certbot  
configuration directory at /etc/letsencrypt. You should make a  
secure backup of this folder now. This configuration directory will  
also contain certificates and private keys obtained by Certbot so  
making regular backups of this folder is ideal.

My web server is (include version): Ubuntu 14.04

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Its our own server.

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

---

<div class="post-metadata">

**Author:** ![schoen](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/schoen/32/79_2.png) [@schoen](https://community.letsencrypt.org/u/schoen)\
**Post date:** [September 4, 2017, 6:19pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532/2 "2017-09-04T18:19:28Z")

</div>

Hi @hitesh,

What do you mean by “New Installation” here? What kind of software are you using when you request a certificate?

---

<div class="post-metadata">

**Author:** ![hitesh](https://avatars.discourse-cdn.com/v4/letter/h/8e7dd6/32.png) [@hitesh](https://community.letsencrypt.org/u/hitesh)\
**Post date:** [September 4, 2017, 6:33pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532/3 "2017-09-04T18:33:25Z")

</div>

I am using Certbot for installation.

---

<div class="post-metadata">

**Author:** ![schoen](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/schoen/32/79_2.png) [@schoen](https://community.letsencrypt.org/u/schoen)\
**Post date:** [September 4, 2017, 6:43pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532/4 "2017-09-04T18:43:52Z")

</div>

What Certbot command did you run? Just `certbot` by itself?

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [October 4, 2017, 6:44pm UTC](https://community.letsencrypt.org/t/errors-found-on-new-installation/41532/5 "2017-10-04T18:44:18Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.