Error: Timeout during connect (likely firewall problem)

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:rickdev.infoalt.com

I ran this command:

It produced this output:see below

My web server is (include version): HCL Domino 12.0

The operating system my web server runs on is (include version): Windows 2016

My hosting provider, if applicable, is: Zimcom

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

02/28/2022 02:56:23 PM CertMgr: Active DNS providers: 0
02/28/2022 02:56:23 PM CertMgr: Root CA Certificate File: [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: Processing 1 request(s)
02/28/2022 02:56:23 PM CertMgr: Processing [certstore.nsf] Note [33C30937257EC152852587F70062FD3F] (0x976) Status: [O]
02/28/2022 02:56:23 PM CertMgr: Process ACME Request [LetsEncryptStaging]
02/28/2022 02:56:23 PM CertMgr: ACME-CA: [LetsEncryptStaging]
02/28/2022 02:56:23 PM CertMgr: Options: [0x200] AccountName: [LetsEncryptStaging] DirectoryURL
02/28/2022 02:56:23 PM CertMgr: Accont - KeyType: 0, KeySize: 0 Alg:
02/28/2022 02:56:23 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/directory]
02/28/2022 02:56:23 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/new-nonce]
02/28/2022 02:56:23 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: [AcmeGetNewNonce] RetCode: 204 Len: 352
02/28/2022 02:56:23 PM CertMgr: [GetNonce] NewNonce: [0002npXk6dyA4R7evUos3kwFEksWZSpS93bgDhpVbBoj-Ds]
02/28/2022 02:56:23 PM CertMgr: Nonce: [0002npXk6dyA4R7evUos3kwFEksWZSpS93bgDhpVbBoj-Ds] Attempt [1]
02/28/2022 02:56:23 PM CertMgr: Using existing ACME account
02/28/2022 02:56:23 PM CertMgr: ACME Request: [NewOrder]
02/28/2022 02:56:23 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/new-order]
02/28/2022 02:56:23 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: [NewOrder] NewNonce: [0001mHkXbRn5HZddro0cv2u809j-eyaULd6MZn5mjUFbCgs]
02/28/2022 02:56:23 PM CertMgr: [NewOrder] RetCode: 201 Status: [pending] Detail: Type:
02/28/2022 02:56:23 PM CertMgr: Order URL: [https://acme-staging-v02.api.letsencrypt.org/acme/order/19770185/1905009588]
02/28/2022 02:56:23 PM CertMgr: ACME Request: [Authorization]
02/28/2022 02:56:23 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:23 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: [Authorization] NewNonce: [0002ynJF-Y2-2fxvZ0F7fyN0zobohnvZNLkKrD7R9gPZz1U]
02/28/2022 02:56:23 PM CertMgr: [Authorization] RetCode: 200 Status: [pending] Detail: Type:
02/28/2022 02:56:23 PM CertMgr: Authorization RetCode: 200 Request-Status: [pending]
02/28/2022 02:56:23 PM CertMgr: Checking Challenge: [http://rickdev.infoalt.com/.well-known/acme-challenge/kCMGXSjranhvHej4OUdeK81ZFptertgRgnAlJVK5YD0]
02/28/2022 02:56:23 PM CertMgr: CURL-URL [http://rickdev.infoalt.com/.well-known/acme-challenge/kCMGXSjranhvHej4OUdeK81ZFptertgRgnAlJVK5YD0]
02/28/2022 02:56:23 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:23 PM CertMgr: Challenge verified on server!
02/28/2022 02:56:23 PM CertMgr: Waiting 5 seconds before confirming [HTTP-01: 1] [DNS-01: 0] challenge(s) are in place ..
02/28/2022 02:56:28 PM CertMgr: Waited 5 seconds to have challenges in place
02/28/2022 02:56:28 PM CertMgr: ACME Request: [Authorization]
02/28/2022 02:56:28 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:28 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:28 PM CertMgr: [Authorization] NewNonce: [0002o9lUTTFdEBlbpUel8K5_VNdvqE7skSYBQshb7xLlPKs]
02/28/2022 02:56:28 PM CertMgr: [Authorization] RetCode: 200 Status: [pending] Detail: Type:
02/28/2022 02:56:28 PM CertMgr: Authorization RetCode: 200 Request-Status: [pending]
02/28/2022 02:56:28 PM CertMgr: Processing Challenge Request --> URL: [https://acme-staging-v02.api.letsencrypt.org/acme/chall-v3/1796812038/uUn-Xw] Host: [rickdev.infoalt.com] URL: [/.well-known/acme-challenge/kCMGXSjranhvHej4OUdeK81ZFptertgRgnAlJVK5YD0]
02/28/2022 02:56:28 PM CertMgr: ACME Request: [Challenge]
02/28/2022 02:56:28 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/chall-v3/1796812038/uUn-Xw]
02/28/2022 02:56:28 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:28 PM CertMgr: [Challenge] NewNonce: [0001orXrACNYs6TEj4w5ZnRBVxl9oMi2f_K9R0nfLJkUhyo]
02/28/2022 02:56:28 PM CertMgr: [Challenge] RetCode: 200 Status: [pending] Detail: Type: [http-01]
02/28/2022 02:56:28 PM CertMgr: Challenge confirmed
02/28/2022 02:56:28 PM CertMgr: CheckPending Authorizations - Initial Status: 0
02/28/2022 02:56:28 PM CertMgr: Checking Authorization for status --> URL: [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:28 PM CertMgr: ACME Request: [Authorization]
02/28/2022 02:56:28 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:28 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:28 PM CertMgr: [Authorization] NewNonce: [0002mQpWv1di2LhRGBXMIkB4IEz65htvery2ClMy61FqmHs]
02/28/2022 02:56:28 PM CertMgr: [Authorization] RetCode: 200 Status: [pending] Detail: Type:
02/28/2022 02:56:28 PM CertMgr: Authorization RetCode: 200 Request-Status: [pending]
02/28/2022 02:56:28 PM CertMgr: DNS-01 Status: [pending] Detail:
02/28/2022 02:56:28 PM CertMgr: HTTPS-01 Status: [pending]
02/28/2022 02:56:28 PM CertMgr: CheckPending Authorizations(1): 1
02/28/2022 02:56:28 PM CertMgr: Waiting 5 seconds ..
02/28/2022 02:56:33 PM CertMgr: Checking Authorization for status --> URL: [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:33 PM CertMgr: ACME Request: [Authorization]
02/28/2022 02:56:33 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:33 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:33 PM CertMgr: [Authorization] NewNonce: [0001hY95KsI61dp2zqrRy_WdbkHsHMeGMkwUT-FmbxHHLLU]
02/28/2022 02:56:33 PM CertMgr: [Authorization] RetCode: 200 Status: [pending] Detail: Type:
02/28/2022 02:56:33 PM CertMgr: Authorization RetCode: 200 Request-Status: [pending]
02/28/2022 02:56:33 PM CertMgr: DNS-01 Status: [pending] Detail:
02/28/2022 02:56:33 PM CertMgr: HTTPS-01 Status: [pending]
02/28/2022 02:56:33 PM CertMgr: CheckPending Authorizations(2): 1
02/28/2022 02:56:33 PM CertMgr: Waiting 5 seconds ..
02/28/2022 02:56:38 PM CertMgr: Checking Authorization for status --> URL: [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:38 PM CertMgr: ACME Request: [Authorization]
02/28/2022 02:56:38 PM CertMgr: CURL-URL [https://acme-staging-v02.api.letsencrypt.org/acme/authz-v3/1796812038]
02/28/2022 02:56:38 PM CertMgr: Using Certificate PEM-File [E:\Domino\RickDev\cacert.pem]
02/28/2022 02:56:38 PM CertMgr: [Authorization] NewNonce: [0002Kz3_gwsgdwLHCWakHPCV8g_WILVUthdrYNCy218qej4]
02/28/2022 02:56:38 PM CertMgr: [Authorization] RetCode: 200 Status: [invalid] Detail: Type:
02/28/2022 02:56:38 PM CertMgr: Authorization RetCode: 200 Request-Status: [invalid]
02/28/2022 02:56:38 PM CertMgr: DNS-01 Status: Detail: [Fetching http://rickdev.infoalt.com/.well-known/acme-challenge/kCMGXSjranhvHej4OUdeK81ZFptertgRgnAlJVK5YD0: Timeout during connect (likely firewall problem)]
02/28/2022 02:56:38 PM CertMgr: HTTPS-01 Status: [invalid]
02/28/2022 02:56:39 PM CertMgr: Checking 1 keyfile(s)

Connecting to this on port 80 times out.

It's a firewall, a port forwarding that's not working, or a server that's not listening on port 80.

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