# Error on browser err-ssl-version-or-cipher-mismatch

**URL:** <https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259>\
**Category:** Help\
**Created:** [October 15, 2017, 7:35am UTC](https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259 "2017-10-15T07:35:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![etrusco74](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/etrusco74/32/17297_2.png) [@etrusco74](https://community.letsencrypt.org/u/etrusco74)\
**Post date:** [October 15, 2017, 7:35am UTC](https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259/1 "2017-10-15T07:35:19Z")

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Hi  
I receive this error on browser “err\_ssl\_version\_or\_cipher\_mismatch” after Let’s Encrypt installation via CPanel.

The website was previously hosted on another Provider, I have complete the migration and after this I have received the error

I think the problem is in the migration from first Provider (Siteground) to actual provider (netsons).

I think there is an issue between old Let’s Encrypt certificate (created and revoked via CPanel’s Siteground) and the new Let’s Encrypt certificate (created via Cpanel 's netsons)

This is the actual configuration:

My domain is:

> **[trovaReflex.it](https://www.trovareflex.it/)**
>
> Il "motore di ricerca" italiano per materiale fotografico digitale, analogico e per camera oscura che facilita il cliente nel processo di ricerca e selezione delle migliori offerte presenti in rete

I ran this command:  
[https://www.trovareflex.it](https://www.trovareflex.it) on browser

It produced this output:  
ERR\_SSL\_VERSION\_OR\_CIPHER\_MISMATCH

My web server is (include version):  
Apache 2.4.27

The operating system my web server runs on is (include version):  
Linux 2.6.32-673.26.1.lve1.4.27.el6.x86\_64

My hosting provider, if applicable, is:  
Netsons

I can login to a root shell on my machine (yes or no, or I don’t know):  
I don’t Know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):  
CPanel 66.0.24

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**Author:** ![jared.m](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/jared.m/32/17871_2.png) [@jared.m](https://community.letsencrypt.org/u/jared.m)\
**Post date:** [October 15, 2017, 7:55am UTC](https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259/2 "2017-10-15T07:55:37Z")

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I think you have something weird set up here. [trovareflex.it](http://trovareflex.it) and [www.trovareflex.it](http://www.trovareflex.it) hit different servers, and while I see a Let’s Encrypt certificate on [trovareflex.it](http://trovareflex.it), [www.trovareflex.it](http://www.trovareflex.it) does not seem to be set up to listen for SSL at all, and is in fact just a CNAME to a CloudFlare server: `www.trovareflex.it. 282 IN CNAME www.trovareflex.it.cdn.cloudflare.net`

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**Author:** ![etrusco74](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/etrusco74/32/17297_2.png) [@etrusco74](https://community.letsencrypt.org/u/etrusco74)\
**Post date:** [October 15, 2017, 8:06am UTC](https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259/3 "2017-10-15T08:06:55Z")

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I have removed my website from cloudflare and now it works!

Thanks you are a great!!!

Bye

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [November 14, 2017, 8:06am UTC](https://community.letsencrypt.org/t/error-on-browser-err-ssl-version-or-cipher-mismatch/44259/4 "2017-11-14T08:06:58Z")

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