Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
[scottgunnisonmiller /home]$ tls-setup.sh
- ERROR: An error occurred while sending post-request to https://acme-v02.api.letsencrypt.org/acme/new-acct (Status 400)
date: Sun, 26 Mar 2023 22:13:31 GMT
cache-control: public, max-age=0, no-cache
"detail": "No account exists with the provided key",
My web server is (include version): apache 2.4
The operating system my web server runs on is (include version): I'm not sure
My hosting provider, if applicable, is: NSFN
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
I can use a control panel, but I wasn't for thisl
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): I don't know.
I ran this command successfully for a different domain hosted by the same company (NFSN). I don't know why it would work for one, but not the other.
Any help would be greatly appreciated!