Error message that DNS problem

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My domain is: snowman.niestaff.cluster.nie.edu.sg

I ran this command: sudo ./letsencrypt-auto --apache -d snowman.nie.cluster.nie.edu.sg

It produced this output: Failed authorization procedure.

My operating system is (include version): Windows

I can login to a root shell on my machine (yes or no, or I don’t know): yes

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