ERROR “Let’s Encrypt™” DNS DCV error

[craftsolutions]

Hello,
I'm trying to install the Let's Encrypt SSL Certificate on my domain, but I always receive an error.
Check this screenshot: Screenshot by Lightshot

My domain is: masadercapital.com

It produced this output: ERROR “Let’s Encrypt™” DNS DCV error

My web server is (include version): Apache

The operating system my web server runs on is (include version): AlmaLinux v8.10.0

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel Version 120.0.8

[orangepizza]

https://dnsviz.net/d/masadercapital.com/dnssec/

it has broken dnssec record.

[petercooperjr]

Your registrar is saying that your domain is DNSSEC-signed, but your DNS server isn't actually signing anything. This means your domain name doesn't work at all. (Not just for getting a certificate, but in general.) You need to fix your DNS server to actually sign the records, or configure your registrar to say that the domain isn't DNSSEC-signed.

https://dnsviz.net/d/masadercapital.com/dnssec/

[craftsolutions]

@petercooperjr
Thanks for your clarification, I asked my registrar to remove the DNSSEC and they just removed it now. Is that the correct action to remove the DNSSEC?

[petercooperjr]

Well, your domain would be more secure if it had working DNSSEC instead, but yes if DNSSEC is removed that your domain name should start working.

[craftsolutions]

Thank you