# Error installing snap
**URL:** https://community.letsencrypt.org/t/error-installing-snap/186375
**Category:** Help
**Created:** [October 19, 2022, 3:55pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375 "2022-10-19T15:55:37Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@jogab](https://community.letsencrypt.org/u/jogab)
#### Post date: [October 19, 2022, 3:55pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/1 "2022-10-19T15:55:37Z")
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: [edi.atc-apparel.com](http://edi.atc-apparel.com)
I ran this command: sudo snap install core; sudo snap refresh core
It produced this output: error: system does not fully support snapd: cannot mount squashfs image using "squashfs": -----
mount: wrong fs type, bad option, bad superblock on /dev/loop0,
```
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail or so.
```
My web server is (include version):
The operating system my web server runs on is (include version): Apache/2.4.6 (CentOS 7.9.2009)
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): issue with installing snapd, so can't get to certbot part
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### Author:  [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)
#### Post date: [October 19, 2022, 4:53pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/2 "2022-10-19T16:53:23Z")
This happens sometimes but not much we can do about that.
Try the [Snapcraft docs](https://snapcraft.io/docs/installing-snapd) or [forum](https://forum.snapcraft.io/)
Or, try using the yum package in Centos 7 for certbot
Or, a different ACME client like acme.sh that is just a shell script
> **[ACME Client Implementations - Let's Encrypt](https://letsencrypt.org/docs/client-options/#clients-bash)**
>
> Last updated: Jun 29, 2022 | See all Documentation Let’s Encrypt uses the ACME protocol to verify that you control a given domain name and to issue you a certificate. To get a Let’s Encrypt certificate, you’ll need to choose a piece...
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### Author:  [@petercooperjr](https://community.letsencrypt.org/u/petercooperjr)
#### Post date: [October 19, 2022, 4:56pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/3 "2022-10-19T16:56:35Z")
The other thing you might be able to try is the [pip installation method](https://certbot.eff.org/instructions?ws=apache&os=pip).
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### Author:  [@jogab](https://community.letsencrypt.org/u/jogab)
#### Post date: [October 19, 2022, 8:04pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/4 "2022-10-19T20:04:57Z")
This is fixed, selinux was blocking it, needed to open up couple of httpd accesses for selinux:
setsebool -P httpd\_ssi\_exec=1
setsebool -P httpd\_can\_network\_connect=1
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### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [October 19, 2022, 8:05pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/5 "2022-10-19T20:05:05Z")
Hi @jogab, and welcome to the LE community forum 🙂
You might also look at another ACME client.
Like: `acme.sh`
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### Author:  [@system](https://community.letsencrypt.org/u/system)
#### Post date: [November 18, 2022, 8:05pm UTC](https://community.letsencrypt.org/t/error-installing-snap/186375/6 "2022-11-18T20:05:09Z")
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