Error getting validation data - Challenge failed for domain

But the errors are all about voice.temtrampo.com.br, right? video.temtrampo.com.br doesn't even have an IP address associated with it, so I'll assume the correct hostname is voice.temtrampo.com.br indeed.

Anyway, is there a firewall blocking requests for port 80 (and 443)? Because I can ping your server, but I cannot connect to port 80 nor port 443:

osiris@erazer ~ $ ping -c 3 voice.temtrampo.com.br
PING voice.temtrampo.com.br (152.67.41.225) 56(84) bytes of data.
64 bytes from 152.67.41.225 (152.67.41.225): icmp_seq=1 ttl=52 time=245 ms
64 bytes from 152.67.41.225 (152.67.41.225): icmp_seq=2 ttl=52 time=331 ms
64 bytes from 152.67.41.225 (152.67.41.225): icmp_seq=3 ttl=52 time=256 ms

--- voice.temtrampo.com.br ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 1999ms
rtt min/avg/max/mdev = 244.518/277.095/330.973/38.374 ms
osiris@erazer ~ $ 

So the host is up using ICMP packets.. But:

osiris@erazer ~ $ telnet voice.temtrampo.com.br 80
Trying 152.67.41.225...
telnet: connect to address 152.67.41.225: No route to host
osiris@erazer ~ $ 

and:

osiris@erazer ~ $ telnet voice.temtrampo.com.br 443
Trying 152.67.41.225...
telnet: connect to address 152.67.41.225: No route to host
osiris@erazer ~ $ 

A regular traceroute (which uses UDP I believe) also fails, without any error. Using ICMP (like ping) works again, no problem:

osiris@erazer ~ $ sudo traceroute -I voice.temtrampo.com.br
traceroute to voice.temtrampo.com.br (152.67.41.225), 30 hops max, 60 byte packets
 (...)
 5  nl-ams09c-ri1-ae50-0.core.as9143.net (213.51.64.62)  32.449 ms  32.834 ms  33.165 ms
 6  be4-grtamstc2.net.telefonicaglobalsolutions.com (213.140.55.34)  28.155 ms  15.957 ms  15.913 ms
 7  176.52.248.137 (176.52.248.137)  23.920 ms  24.579 ms  32.471 ms
 8  213.140.36.230 (213.140.36.230)  103.218 ms  102.822 ms  104.199 ms
 9  94.142.118.47 (94.142.118.47)  136.900 ms  136.895 ms  136.889 ms
10  94.142.98.154 (94.142.98.154)  249.849 ms  249.806 ms  250.484 ms
11  5.53.3.222 (5.53.3.222)  255.441 ms  255.802 ms  256.233 ms
12  140.91.208.10 (140.91.208.10)  246.638 ms  243.969 ms  243.923 ms
13  152.67.41.225 (152.67.41.225)  243.197 ms * *
osiris@erazer ~ $ 

But when using TCP port 80 (or 443): it gets blocked at your server:

osiris@erazer ~ $ sudo traceroute -T -p 80 voice.temtrampo.com.br
traceroute to voice.temtrampo.com.br (152.67.41.225), 30 hops max, 60 byte packets
 (...)
 5  nl-ams09c-ri1-ae50-0.core.as9143.net (213.51.64.62)  33.240 ms  32.491 ms  29.314 ms
 6  be4-grtamstc2.net.telefonicaglobalsolutions.com (213.140.55.34)  29.762 ms  19.557 ms  19.503 ms
 7  5.53.6.195 (5.53.6.195)  24.233 ms  29.124 ms 94.142.99.107 (94.142.99.107)  31.936 ms
 8  213.140.36.230 (213.140.36.230)  109.600 ms  109.585 ms  109.573 ms
 9  84.16.15.66 (84.16.15.66)  189.470 ms  181.338 ms 84.16.15.67 (84.16.15.67)  116.686 ms
10  84.16.15.66 (84.16.15.66)  165.699 ms 94.142.98.158 (94.142.98.158)  262.390 ms 94.142.98.82 (94.142.98.82)  269.774 ms
11  94.142.97.249 (94.142.97.249)  261.571 ms 5.53.5.242 (5.53.5.242)  260.938 ms 5.53.5.240 (5.53.5.240)  244.550 ms
12  140.91.208.15 (140.91.208.15)  231.554 ms 5.53.3.222 (5.53.3.222)  263.703 ms 140.91.208.22 (140.91.208.22)  263.645 ms
13  152.67.41.225 (152.67.41.225)  263.945 ms !X  263.931 ms !X  263.899 ms !X
osiris@erazer ~ $ 

Looking at the traceroute for TCP port 80 it looks like it's the server itself.

Alternatively, the dns-01 challenge could be an option. However, I have NO clue what so ever how to do that using Jitsi.

3 Likes