Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: udz.cc
I ran this command: n/a
It produced this output: n/a
My web server is (include version): Apache/2.4.7
The operating system my web server runs on is (include version): Ubuntu 14.04.5 LTS (GNU/Linux 4.4.0-78-generic x86_64)
My hosting provider, if applicable, is: Bytesized Hosting, https://bytesized-hosting.com
I can login to a root shell on my machine (yes or no, or I don’t know): no
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes, custom built docker portal
Bytesized Hosting offers SSL certificates via letsencrypt. I originally added my domain on their portal and it worked, this cert expired in August, I went to renew and now I receive “Error: Could not verify domain DNS records are set correctly.”. They found “Could not verify domain bysh.udz.cc” in the logs along with “Error: {“type”=>“urn:acme:error:connection”, “detail”=>“DNS problem: SERVFAIL looking up CAA for udz.cc”, “status”=>400}”
Let me know if you need any more info and I will reach out to my hosting provider. Thanks.