# EOF Error after running sudo certbot --apache

**URL:** <https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685>\
**Category:** Help\
**Created:** [November 11, 2022, 7:27pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685 "2022-11-11T19:27:30Z")\
**Posts on this page:** 18\
**Page:** 1

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 11, 2022, 7:27pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/1 "2022-11-11T19:27:30Z")

</div>

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: connectn.dedicated.co.za

I ran this command: sudo certbot --apache -v

It produced this output:

```nohighlight
2022-11-11 21:18:09,702:DEBUG:urllib3.connectionpool:http://localhost:None "GET /v2/connections?snap=certbot&interface=content HTTP/1.1" 200 97
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:certbot version: 1.32.0
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Location of certbot entry point: /snap/certbot/2511/bin/certbot
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Arguments: ['--apache', '-v', '--preconfigured-renewal']
2022-11-11 21:18:10,127:DEBUG:certbot._internal.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#manual,PluginEntryPoint#nginx,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2022-11-11 21:18:10,148:DEBUG:certbot._internal.log:Root logging level set at 20
2022-11-11 21:18:10,149:DEBUG:certbot._internal.plugins.selection:Requested authenticator apache and installer apache
2022-11-11 21:18:10,262:DEBUG:certbot_apache._internal.configurator:Apache version is 2.4.6
2022-11-11 21:18:10,618:DEBUG:certbot._internal.plugins.selection:Single candidate plugin: * apache
Description: Apache Web Server plugin
Interfaces: Installer, Authenticator, Plugin
Entry point: apache = certbot_apache._internal.entrypoint:ENTRYPOINT
Initialized: <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
Prep: True
2022-11-11 21:18:10,619:DEBUG:certbot._internal.plugins.selection:Selected authenticator <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10> and installer <certbot_apache._internal.override_centos.CentOSConfigurator object at 0x7f58355def10>
2022-11-11 21:18:10,619:INFO:certbot._internal.plugins.selection:Plugins selected: Authenticator apache, Installer apache
2022-11-11 21:18:10,706:DEBUG:certbot._internal.main:Picked account: <Account(RegistrationResource(body=Registration(key=None, contact=(), agreement=None, status=None, terms_of_service_agreed=None, only_return_existing=None, external_account_binding=None), uri='https://acme-v02.api.letsencrypt.org/acme/acct/815236957', new_authzr_uri=None, terms_of_service=None), 7a5e1d06c2f45e74dd65e6a8a7d04bb4, Meta(creation_dt=datetime.datetime(2022, 11, 8, 23, 41, 11, tzinfo=<UTC>), creation_host='connectn.dedicated.co.za', register_to_eff=None))>
2022-11-11 21:18:10,707:DEBUG:acme.client:Sending GET request to https://acme-v02.api.letsencrypt.org/directory.
2022-11-11 21:18:10,709:DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org:443
2022-11-11 21:18:11,584:DEBUG:urllib3.connectionpool:https://acme-v02.api.letsencrypt.org:443 "GET /directory HTTP/1.1" 200 659
2022-11-11 21:18:11,585:DEBUG:acme.client:Received response:
HTTP 200
Server: nginx
Date: Fri, 11 Nov 2022 19:18:11 GMT
Content-Type: application/json
Content-Length: 659
Connection: keep-alive
Cache-Control: public, max-age=0, no-cache
X-Frame-Options: DENY
Strict-Transport-Security: max-age=604800

{
  "U1UHGcNhghg": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417",
  "keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",
  "meta": {
    "caaIdentities": [
      "letsencrypt.org"
    ],
    "termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.3-September-21-2022.pdf",
    "website": "https://letsencrypt.org"
  },
  "newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",
  "newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",
  "newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",
  "revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert"
}
2022-11-11 21:18:11,586:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
  File "/snap/certbot/2511/bin/certbot", line 8, in <module>
    sys.exit(main())
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/main.py", line 19, in main
    return internal_main.main(cli_args)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1744, in main
    return config.func(config, plugins)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 1436, in run
    domains, certname = _find_domains_or_certname(config, installer)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/main.py", line 505, in _find_domains_or_certname
    domains = display_ops.choose_names(installer, question)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 131, in choose_names
    return _choose_names_manually()
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/ops.py", line 202, in _choose_names_manually
    code, input_ = display_util.input_text(
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/display/util.py", line 123, in input_text
    return obj.get_display().input(message, default=default, cli_flag=cli_flag,
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/obj.py", line 158, in input
    ans = util.input_with_timeout(message)
  File "/var/lib/snapd/snap/certbot/2511/lib/python3.8/site-packages/certbot/_internal/display/util.py", line 68, in input_with_timeout
    raise EOFError
EOFError
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:An unexpected error occurred:
2022-11-11 21:18:11,588:ERROR:certbot._internal.log:EOFError

```

My web server is (include version): Apache/2.4.52

The operating system my web server runs on is (include version): CentOS7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): CWP

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): certbot 1.32.0

---

<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [November 11, 2022, 8:24pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/2 "2022-11-11T20:24:58Z")

</div>

Hi @bradleygb, and welcome to the LE community forum 🙂

Unfortunately, I don't see enough of the log to know what/where the problem is.

Let's begin with a simple disk space check; please show:  
`df -h`

If that looks normal, then you might want to rerun `certbot` and upload the entire log file.

---

<div class="post-metadata">

**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [November 11, 2022, 8:53pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/3 "2022-11-11T20:53:53Z")

</div>

> [@bradleygb](#):
>
> `line 68, in input_with_timeout`

Certbot tried to ask you something and apparently wasn't able to do so.

Are you running Certbot from some kind of script? Or some non-standard terminal?

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 12, 2022, 6:21am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/4 "2022-11-12T06:21:48Z")

</div>

> [@rg305](#):
>
> df -h

 ![image](https://global.discourse-cdn.com/letsencrypt/original/3X/5/0/50a294fd138a8b1a1f9fbc899a7811ad6b83764d.png)

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 12, 2022, 6:22am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/5 "2022-11-12T06:22:39Z")

</div>

Im running it from the terminal CWP provides

---

<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [November 12, 2022, 6:46am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/7 "2022-11-12T06:46:44Z")

</div>

In order to avoid the interactive requirement, you might need to provide all that `certbot` needs in a single command line request.  
[browser based terminals have been known to have issues]

OR

Ask if you can use some other terminal access method.

---

<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [November 12, 2022, 6:55am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/8 "2022-11-12T06:55:38Z")

</div>

Here is some mention of such web-based console problems:

> [@"Permission denied" in log from any command](https://community.letsencrypt.org/t/permission-denied-in-log-from-any-command/176154/11):
>
> …

> [@Permission denied error while running with sudo](https://community.letsencrypt.org/t/permission-denied-error-while-running-with-sudo/171427/4):
>
> T…

---

<div class="post-metadata">

**Author:** ![\_az](https://avatars.discourse-cdn.com/v4/letter/_/22d042/32.png) [@\_az](https://community.letsencrypt.org/u/_az)\
**Post date:** [November 12, 2022, 8:02am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/9 "2022-11-12T08:02:55Z")

</div>

If it's a fake terminal that does funny things without stdin/stdout, you can pass `--non-interactive` and then Certbot should prompt you to provide any input using CLI flags.

Something like:

```
certbot --apache -d connectn.dedicated.co.za --non-interactive

```

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 12, 2022, 8:58am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/10 "2022-11-12T08:58:00Z")

</div>

Okay so im using powershell and things lok better. Ive got some new issues. ill post them when i can

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 12, 2022, 9:09am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/11 "2022-11-12T09:09:50Z")

</div>

An unexpected error occurred:  
There were too many requests of a given type :: Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: connectn.dedicated.co.za, retry after 2022-11-13T15:08:42Z: see [Duplicate Certificate Limit - Let's Encrypt](https://letsencrypt.org/docs/duplicate-certificate-limit/)

I will try after that time period and get back to you

---

<div class="post-metadata">

**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [November 12, 2022, 11:25am UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/12 "2022-11-12T11:25:08Z")

</div>

> [@bradleygb](#):
>
> I will try after that time period

Why don't you just use one of the 5 (!!!) previously issued certificates?

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 13, 2022, 1:02pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/13 "2022-11-13T13:02:09Z")

</div>

Certificates were deleted 🤦‍♂️

---

<div class="post-metadata">

**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [November 13, 2022, 1:28pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/14 "2022-11-13T13:28:23Z")

</div>

And how did that happen? Where's the backup?

---

<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [November 14, 2022, 2:59pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/15 "2022-11-14T14:59:14Z")

</div>

A post was split to a new topic: [EOF Error after cert renewal](https://community.letsencrypt.org/t/eof-error-after-cert-renewal/187824)

---

<div class="post-metadata">

**Author:** ![sgraham045](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@sgraham045](https://community.letsencrypt.org/u/sgraham045)\
**Post date:** [November 14, 2022, 3:43pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/16 "2022-11-14T15:43:17Z")

</div>

> [@bradleygb](#):
>
> eating new order :: too many certificates (5) already issued for this exact set of domains in the last 1

ok so just wait it out?

---

<div class="post-metadata">

**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [November 14, 2022, 4:07pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/17 "2022-11-14T16:07:58Z")

</div>

Rudy split your post into its own thread, see the link above your post. Please continue there.

---

<div class="post-metadata">

**Author:** ![bradleygb](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bradleygb/32/65510_2.png) [@bradleygb](https://community.letsencrypt.org/u/bradleygb)\
**Post date:** [November 14, 2022, 5:03pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/18 "2022-11-14T17:03:40Z")

</div>

Hi guys I ended up resetting my server. Using powershell instead of a web based terminal did help me to a certain extent though. So I'll mark that answer as the solution

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [December 14, 2022, 5:04pm UTC](https://community.letsencrypt.org/t/eof-error-after-running-sudo-certbot-apache/187685/19 "2022-12-14T17:04:20Z")

</div>

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