Let's Encrypt SSL expired a few days ago, so I tried to renew SSL to my website (hosting at godaddy cpanel) by running the CertSage 1.4.1 ( CertSage ), but got a redirect loop error. In the past, there was no problem to renew SSL via CertSage. This is the first time I encountered this problem. (In the…

[image] rg305: A good system reboot should do wonders That's what I thought too but ... [image] SeanHsu: I have just consulted Godaddy Customer service with real people. They confirm that I cannot reboot the GoDaddy shared hosting.

Hi there, I am another GoDaddy customer encountering a redirect loop while attempting to renew a Let'sEncrypt certificate. My domain name is andersongomes.tech. My web server details are: IItem Detail Server Name sg2plcpnl0227 cPanel Version 102.0 (build 24) Apache Version 2.4.56 PH…

That's a good find @amg1127 And, one of the rare times when someone posting on another's thread is actually helpful :slight_smile: For your domain I issued a test request (see below) and got two 302 errors followed by many 404. But, if I waited a couple minutes I again got a 302 and then 404's an…

show this to GoDaddy and have them fix this. I will retry doing so next week. I spent 1 hour on call trying to convince the 2nd-level support that there is an issue on their end and gave up. English is not my first language and, as a result, I've got my brain exhausted. To make things worse, GoDa…

[image] amg1127: However, no HTTP 302 Found responses were recorded. This confirms that some other component is interfering with the request and issuing the 302. Show godaddy this thread or at least the sample curl requests. That should help eliminate some of the language barrier

For note, I am a GoDaddy cPanel shared hosting costumer myself and I have not had any issues with these redirects when using CertSage to acquire my certificates (though that was a couple of weeks ago). It's possible that some default behavior with some product common to the two cases presented in th…

Thank you all (especially, @griffin , @MikeMcQ , @amg1127 ) very much for the continuing efforts to figure out this issue! Following your suggestions, I happened to get some new findings. I found the cPanel provides the recent Raw Access Logs in METRICS. So I checked them to see if there was 302. I d…

[image] SeanHsu: to see if I can succeed by persistence.....lol Eventually you will succeed. But, this problem does not just affect you getting a cert. It affects everyone visiting your site. In fact, whatever the root cause it looks like it affects HTTPS requests worse than HTTP For HTTP…

Food for thought: [image] How to Fix the HTTP 302 Error (5 Methods) HTTP 302 codes are useful to temporarily redirect website users to another URL. If you're getting this error code, here are 5 ways to fix it. Est. reading time: 11 minutes

Encountering a redirect loop error through CertSage

Help

MikeMcQ May 22, 2023, 11:38am 42

I am sorry to hear that. You might try reviewing this list

Topic		Replies	Views
Redirect Loop Detected with CertSage Help	44	2353	May 28, 2022
Redirect errors on websites after letsencrypt runs Help	26	274	September 10, 2025
Redirect loop detected Help	12	971	June 19, 2024
Performed steps but now SSL not installed Help	132	5329	September 1, 2021
Certificate renewal simulation failure Help	37	587	October 16, 2024

Encountering a redirect loop error through CertSage

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