Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: burgermilktea.com
I ran this command: I attempted to provision an SSL certificate through Netlify’s built-in HTTPS settings by clicking “Provision certificate” or “Renew certificate”.
It produced this output: Netlify returned the message:
“burgermilktea.com doesn’t appear to be served by Netlify.”
Despite DNS being correctly configured with Netlify DNS and pointing to the correct A and CNAME records.
My web server is (include version): Netlify (static hosting platform, version not applicable)
The operating system my web server runs on is (include version): Netlify-managed infrastructure (Linux-based, version not applicable)
My hosting provider, if applicable, is: Netlify
I can login to a root shell on my machine (yes or no, or I don't know): No (Netlify is a managed hosting platform)
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Yes — Netlify Dashboard (web-based control panel)
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): Not using Certbot — SSL is managed automatically by Netlify via Let’s Encrypt