Detail: No valid IP addresses found for www



  • The following errors were reported by the server:

    Type: unknownHost
    Detail: No valid IP addresses found for

    Type: unknownHost
    Detail: No valid IP addresses found for

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address.

Can you enlight me on how to fix it properly

The IP addresses being returned for this domain are in the private IP space ( That cannot be publicly accessed over the internet. You need to provide public IP addresses for this, or use DNS authentication.


Hello @masentral …
Your domain is somehow registered to a private aka 'unroutable address". I am certain this was not intended and is certainly not best practice if you want the domain to be accessible to the outside world. (It wont work!)

Google’s DNS reports

Non-authoritative answer:

So the title of the thread is accurate.
Can you please share more information about your environment so we can assist you with valid information. All the folks here are hungry for information…

  1. Do you have a public IP?
  2. Are you self hosted or who is hosting your domain?
  3. Godaddy is your registrar… yes?
  4. Who’s actually handling your dns?
  5. What is the OS your serving from?
  6. What is the web server software?

Do you have access to a root shell on the server?
Lots more questions to find you an answer…

Don’t give up … give info!



O k i will provide information. Yes i have a public IP address and I have access to shell I installed and build the server. Let me strive to office and I provide on a few hours. Thanks

Yes was that the ip address on domain was not the public i change it and now working as simple as that thanks. @Rip @jared.m Was I config domain with wrongip now working great. thanks.

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