Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: logistics.ontrac.com
I ran this command: We used openresty autossl for certificates. I am not sure about the command they are using. I found the in the error log below
issue_cert(): auto-ssl: dehydrated failed: env HOOK_SECRET=2d263149e538c761c7a092b1bc2d3451b4b369655dd06d74e74b5bf0e8c962f4 HOOK_SERVER_PORT=8999 /usr/local/openresty/luajit/bin/resty-auto-ssl/dehydrated --cron --accept-terms --no-lock --domain logistics.ontrac.com --challenge http-01 --config /etc/resty-auto-ssl/letsencrypt/config --hook /usr/local/openresty/luajit/bin/resty-auto-ssl/letsencrypt_hooks status: 256 out: # INFO: Using main config file /etc/resty-auto-ssl/letsencrypt/config
It produced this output:
err: + ERROR: An error occurred while sending post-request to https://acme-v02.api.letsencrypt.org/acme/new-order (Status 429)
HTTP/2 429 ^M
date: Fri, 03 Dec 2021 10:05:43 GMT^M
cache-control: public, max-age=0, no-cache^M
"detail": "Error creating new order :: too many failed authorizations recently: see Rate Limits - Let's Encrypt",
My web server is (include version): nginx via openresty-220.127.116.11
The operating system my web server runs on is (include version): ubuntu 20
My hosting provider, if applicable, is: We are giving option to our customers to add their domain. Sorry we are sure.
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):yes
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): openresty-18.104.22.168
From past 30 days we are getting the same error message. We thought they hit some ratelimits and will reset in a week. After 30 days also it is throwing the same error message.
Please help us to resolve this issue.