Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: lan.chirag.uk
I ran this command: Used nginxproxymanager to add SSL via DNS validation.
It produced this output:
CommandError: Saving debug log to /tmp/letsencrypt-log/letsencrypt.log
Error adding TXT record: Unable to find SOA record.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /tmp/letsencrypt-log/letsencrypt.log or re-run Certbot with -v for more details.
at /app/lib/utils.js:16:13
at ChildProcess.exithandler (node:child_process:430:5)
at ChildProcess.emit (node:events:519:28)
at maybeClose (node:internal/child_process:1105:16)
at ChildProcess._handle.onexit (node:internal/child_process:305:5)
From the logfile mentioned above
2024-12-16 11:38:03,114:DEBUG:acme.client:Storing nonce: GJdccAF6WgNcqXG0vA7O4JvVL0hQFSHPzgQy7q3jle9C4xQgsQ4
2024-12-16 11:38:03,115:INFO:certbot._internal.auth_handler:Performing the following challenges:
2024-12-16 11:38:03,115:INFO:certbot._internal.auth_handler:dns-01 challenge for lan.chirag.uk
2024-12-16 11:38:03,115:INFO:certbot._internal.auth_handler:dns-01 challenge for lan.chirag.uk
2024-12-16 11:38:03,463:DEBUG:certbot_dns_cpanel.dns_cpanel:{'preevent': {'result': 1}, 'func': 'fetchzones', 'data': [{'statusmsg': 'Zones fetched', 'zones': [REDACTED], 'status': 1}]}
2024-12-16 11:38:04,837:DEBUG:certbot_dns_cpanel.dns_cpanel:{'func': 'fetchzone_records', 'apiversion': 2, 'event': {'result': 1}, 'preevent': {'result': 1}, 'data': [], 'postevent': {'result': 1}, 'module': 'ZoneEdit'}
2024-12-16 11:38:04,837:DEBUG:certbot._internal.log:Exiting abnormally:
Traceback (most recent call last):
File "/opt/certbot/bin/certbot", line 8, in <module>
sys.exit(main())
^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/main.py", line 19, in main
return internal_main.main(cli_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/main.py", line 1894, in main
return config.func(config, plugins)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/main.py", line 1600, in certonly
lineage = _get_and_save_cert(le_client, config, domains, certname, lineage)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/main.py", line 143, in _get_and_save_cert
lineage = le_client.obtain_and_enroll_certificate(domains, certname)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/client.py", line 517, in obtain_and_enroll_certificate
cert, chain, key, _ = self.obtain_certificate(domains)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/client.py", line 428, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/client.py", line 496, in _get_order_and_authorizations
authzr = self.auth_handler.handle_authorizations(orderr, self.config, best_effort)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/_internal/auth_handler.py", line 88, in handle_authorizations
resps = self.auth.perform(achalls)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/certbot/lib/python3.11/site-packages/certbot/plugins/dns_common.py", line 76, in perform
self._perform(domain, validation_domain_name, validation)
File "/opt/certbot/lib/python3.11/site-packages/certbot_dns_cpanel/dns_cpanel.py", line 58, in _perform
self._get_cpanel_client().add_txt_record(validation_domain_name, validation)
File "/opt/certbot/lib/python3.11/site-packages/certbot_dns_cpanel/dns_cpanel.py", line 112, in add_txt_record
raise errors.PluginError("Error adding TXT record: %s" % response_data['data'][0]['result']['statusmsg'])
certbot.errors.PluginError: Error adding TXT record: Unable to find SOA record.
2024-12-16 11:38:04,839:ERROR:certbot._internal.log:Error adding TXT record: Unable to find SOA record.
My web server is (include version): NA
The operating system my web server runs on is (include version): Debian
My hosting provider, if applicable, is: Running cPanel with generic host. When logging into cPanel no SOA records are shown. The host says they are only shown in WHM, not cpanel.
I can login to a root shell on my machine (yes or no, or I don't know): The machine running nginxproxymanager, yes. Not on the box running DNS records.
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel 120.0.22
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): Not sure - whatever comes packaged with nginx proxy manager.
