Connnection timeout


how do i go about this.i use ubuntu 14.04 lts in virtual box and the host machine is windows 10
_Obtaining a new certificate
Performing the following challenges:
http-01 challenge for
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching Timeout during connect (likely firewall problem)


  • The following errors were reported by the server:

    Type: connection
    Detail: Fetching
    Timeout during connect (likely firewall problem)

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address. Additionally, please check that
    your computer has a publicly routable IP address and that no
    firewalls are preventing the server from communicating with the
    client. If you’re using the webroot plugin, you should also verify
    that you are serving files from the webroot path you provided.


Hi @steveyout2

your ip address is from

Telkom Kenya 4G Network

Did you check if your provider allows open port 80? Or is there a local firewall?

If Letsencrypt can’t connect your server, you have to use dns-01 - challenge.


PS: Your thirst thread:


i havent checked if my provider allows port do i check that


yes that was my first thread


Ask your provider. If your provider blocks port 80, it’s impossible to use http-01 - validation. So you have to use dns-01


It’s[quote=“steveyout2, post:5, topic:70733, full:true”]
yes that was my first thread

It’s not really helpful if you start a new thread with the same problem.


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