"choose an account" prompt. Previous threads not working for me

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: casazza.net

I ran this command: certbot

It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log

Please choose an account

1: www.casazza.net@2019-06-25T00:32:44Z (3997)
2: dev.casazza.net@2022-01-29T22:12:42Z (cf1d)

Select the appropriate number [1-2] then [enter] (press 'c' to cancel):

My web server is (include version): Apache/2.4.41 (Ubuntu)

The operating system my web server runs on is (include version): Ubuntu 20.04

My hosting provider, if applicable, is: 1&1

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 1.23.0

I've read some other threads. Romoing the "staging" directory did not fix this. This is my accounts folder listing

/etc/letsencrypt/accounts# l -R
.:
total 16
drwx------ 4 root root 4096 Feb 19 11:24 .
drwxr-xr-x 9 root root 4096 Feb 19 11:25 ..
drwx------ 3 root root 4096 Jun 28 2019 acme-staging-v02.api.letsencrypt.org
drwx------ 3 root root 4096 Jun 24 2019 acme-v02.api.letsencrypt.org

./acme-staging-v02.api.letsencrypt.org:
total 12
drwx------ 3 root root 4096 Jun 28 2019 .
drwx------ 4 root root 4096 Feb 19 11:24 ..
drwx------ 3 root root 4096 Jun 28 2019 directory

./acme-staging-v02.api.letsencrypt.org/directory:
total 12
drwx------ 3 root root 4096 Jun 28 2019 .
drwx------ 3 root root 4096 Jun 28 2019 ..
drwx------ 2 root root 4096 Jun 28 2019 4b936816d6e8de384d61265f06a1c9f9

./acme-staging-v02.api.letsencrypt.org/directory/4b936816d6e8de384d61265f06a1c9f9:
total 20
drwx------ 2 root root 4096 Jun 28 2019 .
drwx------ 3 root root 4096 Jun 28 2019 ..
-rw-r--r-- 1 root root 75 Jun 28 2019 meta.json
-r-------- 1 root root 1630 Jun 28 2019 private_key.json
-rw-r--r-- 1 root root 85 Jun 28 2019 regr.json

./acme-v02.api.letsencrypt.org:
total 12
drwx------ 3 root root 4096 Jun 24 2019 .
drwx------ 4 root root 4096 Feb 19 11:24 ..
drwx------ 4 root root 4096 Jun 24 2019 directory

./acme-v02.api.letsencrypt.org/directory:
total 16
drwx------ 4 root root 4096 Jun 24 2019 .
drwx------ 3 root root 4096 Jun 24 2019 ..
drwx------ 2 root root 4096 Jun 24 2019 3997ef8802072e9f69bf896f570d2ade
drwx------ 2 root root 4096 Jan 29 17:12 cf1da9ee15ebbe41fc911c681eeb4dc3

./acme-v02.api.letsencrypt.org/directory/3997ef8802072e9f69bf896f570d2ade:
total 20
drwx------ 2 root root 4096 Jun 24 2019 .
drwx------ 4 root root 4096 Jun 24 2019 ..
-rw-r--r-- 1 root root 75 Jun 24 2019 meta.json
-r-------- 1 root root 1632 Jun 24 2019 private_key.json
-rw-r--r-- 1 root root 78 Jun 24 2019 regr.json

./acme-v02.api.letsencrypt.org/directory/cf1da9ee15ebbe41fc911c681eeb4dc3:
total 20
drwx------ 2 root root 4096 Jan 29 17:12 .
drwx------ 4 root root 4096 Jun 24 2019 ..
-rw-r--r-- 1 root root 119 Jan 29 17:13 meta.json
-r-------- 1 root root 1632 Jan 29 17:12 private_key.json
-rw-r--r-- 1 root root 79 Jan 29 17:12 regr.json

2

What is your goal? Do you require help with specifically the prompt that is shown, or do you want to remove one of the registered accounts? If so, do you have a preference or are both accounts similar? (I.e., none of the two accounts had been used for rate limit exemptions, use of the E1 intermediate, and/or but not limited to the email address used.)

4 Likes
3

Mm goal is to get rid of the selection prompt. I don't know not wo tell what one account contains vs the other. I tried moving the "staging" folder to another location and the prompt persisted. So, I put the folder back. What am I missing?

4

You can add the --account account_id option on the command line, or you can try adding a line like

account = account_id

in /etc/letsencrypt/cli.ini

2 Likes
5

Your staging account is separate from the accounts for the production system. It looks like you have only one account in staging (created Jun2019).

The above are the two accounts for production. You could do as @9peppe suggests. Or, removing one of these folders should also work (make a backup in case).

You may notice that the first 4 digits of these folder names match the numbers shown in your account selection message in your first post.

Sorry, I do not have any advice on how to choose which one to remove.

2 Likes
6

I thought of it but I assumed it would break some automatic renewals. I'm not sure, though.

1 Like
7

I removed the cf1d account because it paired with " 2: dev.casazza.net @2022-01-29T22:12:42Z (cf1d)"

No matter which I selected everything looked okay. Things looks good so far. I have it backed up just in case...

1 Like
8

Try this command:

certbot renew --dry-run --cert-name dev.casazza.net

No, it's pointless, it would use the staging account.

3 Likes
9

Also because there is no history of a dev.casazza.net cert in crt.sh :slight_smile:

3 Likes
10

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