# Changed server and IP - continued errors

**URL:** <https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778>\
**Category:** Help\
**Created:** [June 13, 2019, 1:30pm UTC](https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778 "2019-06-13T13:30:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hood](https://avatars.discourse-cdn.com/v4/letter/h/4491bb/32.png) [@hood](https://community.letsencrypt.org/u/hood)\
**Post date:** [June 13, 2019, 1:30pm UTC](https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778/1 "2019-06-13T13:30:17Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: [hoodoutdoors.com](http://hoodoutdoors.com)

I ran this command: sudo certbot renew --dry-run

It produced this output:

Saving debug log to /var/log/letsencrypt/letsencrypt.log

* * *

Processing /etc/letsencrypt/renewal/hoodoutdoors.com.conf

* * *

Cert is due for renewal, auto-renewing…  
Plugins selected: Authenticator apache, Installer apache  
Renewing an existing certificate  
Performing the following challenges:  
http-01 challenge for [hoodoutdoors.com](http://hoodoutdoors.com)  
http-01 challenge for [www.hoodoutdoors.com](http://www.hoodoutdoors.com)  
Waiting for verification…  
Cleaning up challenges  
Attempting to renew cert ([hoodoutdoors.com](http://hoodoutdoors.com)) from /etc/letsencrypt/renewal/hoodoutdoors.com.conf produced an unexpected error: Failed authorization procedure. [hoodoutdoors.com](http://hoodoutdoors.com) (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from [https://hoodoutdoors.com/.well-known/acme-challenge/gS96pfWZvMZSKm81zyMkOzb5J43TD1SLHQEGIV2YXSk](https://hoodoutdoors.com/.well-known/acme-challenge/gS96pfWZvMZSKm81zyMkOzb5J43TD1SLHQEGIV2YXSk) [134.209.79.158]: "\<!doctype html\>\n\<html lang=“en-US”\>\n\n\<meta charset=“UTF-8”\>\n\<meta name=“viewport” content=“width=device-width, initial-sca”, [www.hoodoutdoors.com](http://www.hoodoutdoors.com) (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from [https://hoodoutdoors.com/.well-known/acme-challenge/QN403ts6xPu\_VaFQ\_UJUoTx1MjEaKoWurn2Ig-mwJr8](https://hoodoutdoors.com/.well-known/acme-challenge/QN403ts6xPu_VaFQ_UJUoTx1MjEaKoWurn2Ig-mwJr8) [134.209.79.158]: "\<!doctype html\>\n\<html lang=“en-US”\>\n\n\<meta charset=“UTF-8”\>\n\<meta name=“viewport” content=“width=device-width, initial-sca”. Skipping.  
All renewal attempts failed. The following certs could not be renewed:  
/etc/letsencrypt/live/hoodoutdoors.com/fullchain.pem (failure)

* * *

\*\* DRY RUN: simulating ‘certbot renew’ close to cert expiry  
\*\* (The test certificates below have not been saved.)

All renewal attempts failed. The following certs could not be renewed:  
/etc/letsencrypt/live/hoodoutdoors.com/fullchain.pem (failure)  
\*\* DRY RUN: simulating ‘certbot renew’ close to cert expiry  
\*\* (The test certificates above have not been saved.)

* * *

1 renew failure(s), 0 parse failure(s)

IMPORTANT NOTES:

- The following errors were reported by the server:

- Your account credentials have been saved in your Certbot  
configuration directory at /etc/letsencrypt. You should make a  
secure backup of this folder now. This configuration directory will  
also contain certificates and private keys obtained by Certbot so  
making regular backups of this folder is ideal.

My web server is (include version):

The operating system my web server runs on is (include version): Ubuntu 18.04.2

My hosting provider, if applicable, is: DigitalOcean

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot): 0.28.0

I actually had to move two sites to a new account and thus server with Digitalocean. Both are giving me fits. I have researched and tried some of the things that I found recommended without luck. I then restored back to the original snapshot and pulled this information.

Thanks.

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<div class="post-metadata">

**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [June 13, 2019, 1:56pm UTC](https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778/2 "2019-06-13T13:56:26Z")

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Hi @hood

> [@hood](#):
>
> Plugins selected: Authenticator apache, Installer apache  
> Renewing an existing certificate  
> Performing the following challenges:  
> http-01 challenge for [hoodoutdoors.com](http://hoodoutdoors.com)

if apache as authenticator doesn't work, your configuration is buggy. Find your DocumentRoot of your https - vHost, then use it.

```nohighlight
certbot run -a webroot -i apache -w yourDocumentRoot -d hoodoutdoors.com -d www.hoodoutdoors.com

```

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<div class="post-metadata">

**Author:** ![hood](https://avatars.discourse-cdn.com/v4/letter/h/4491bb/32.png) [@hood](https://community.letsencrypt.org/u/hood)\
**Post date:** [June 13, 2019, 3:11pm UTC](https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778/3 "2019-06-13T15:11:05Z")

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I uninstalled and reinstall apache2 then certbot (because files were missing). It fixed the certificate and I am no longer receiving any errors through apache but the site is now saying it can’t be reached.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [July 13, 2019, 3:11pm UTC](https://community.letsencrypt.org/t/changed-server-and-ip-continued-errors/95778/4 "2019-07-13T15:11:08Z")

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