# Challenge3 failed error (GoDaddy hosting)

**URL:** <https://community.letsencrypt.org/t/challenge3-failed-error-godaddy-hosting/45637>\
**Category:** Help\
**Created:** [November 4, 2017, 12:50pm UTC](https://community.letsencrypt.org/t/challenge3-failed-error-godaddy-hosting/45637 "2017-11-04T12:50:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Filipek](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/filipek/32/17799_2.png) [@Filipek](https://community.letsencrypt.org/u/Filipek)\
**Post date:** [November 4, 2017, 12:50pm UTC](https://community.letsencrypt.org/t/challenge3-failed-error-godaddy-hosting/45637/1 "2017-11-04T12:50:18Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: [www.deepfilip.com](http://www.deepfilip.com)

My web server is (include version): GoDaddy shared hosting package deluxe: Linux

The operating system my web server runs on is (include version): Linux (latest? can’t find)  
My hosting provider, if applicable, is: GoDaddy

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know, I am the administrator of this account

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): 11.62.0.20

Hi,

I am creating the SSL certificate and have followed all steps as outlined here: [https://blogbix.com/free-ssl-for-lifetime-complete-guide-setup/](https://blogbix.com/free-ssl-for-lifetime-complete-guide-setup/)

When I create the SSL certificate I get the following error page:

“Domain “[deepfilip.com](http://deepfilip.com)” challenge3 failed. Response from “[https://acme-v01.api.letsencrypt.org/acme/challenge/c3wAbLVxQAk0RaSqtoT35I1QYIpLjmS38dVj71etwmI/2386545936](https://acme-v01.api.letsencrypt.org/acme/challenge/c3wAbLVxQAk0RaSqtoT35I1QYIpLjmS38dVj71etwmI/2386545936)” was: { “type”: “http-01”, “status”: “invalid”, “error”: { “type”: “urn:acme:error:unauthorized”, “detail”: “Invalid response from [http://deepfilip.com/.well-known/acme-challenge/uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU:](http://deepfilip.com/.well-known/acme-challenge/uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU:) “\u003c!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”\u003e\n\u003chtml\u003e\u003chead\u003e\n\u003ctitle\u003e404 Not Found\u003c/title\u003e\n\u003c/head\u003e\u003cbody\u003e\n\u003ch1\u003eNot Found\u003c/h1\u003e\n\u003cp””, “status”: 403 }, “uri”: “[https://acme-v01.api.letsencrypt.org/acme/challenge/c3wAbLVxQAk0RaSqtoT35I1QYIpLjmS38dVj71etwmI/2386545936](https://acme-v01.api.letsencrypt.org/acme/challenge/c3wAbLVxQAk0RaSqtoT35I1QYIpLjmS38dVj71etwmI/2386545936)”, “token”: “uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU”, “keyAuthorization”: “uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU.-U\_HEtcoGsYR1Vf9FG4DrEnBTPKmt30KJlsZ9mVUx\_Q”, “validationRecord”: [{ “url”: “[http://deepfilip.com/.well-known/acme-challenge/uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU](http://deepfilip.com/.well-known/acme-challenge/uhKzrLaf-x4htAHQSzDGnWpYmAHQAXNGtJcb0E4GcgU)”, “hostname”: “[deepfilip.com](http://deepfilip.com)”, “port”: “80”, “addressesResolved”: [“160.153.131.149”, “2a02:2268:ffff:ffff::4”], “addressUsed”: “2a02:2268:ffff:ffff::4”, “addressesTried”: [] } ] }”

I have checked my file permissions when uploading and even changed to 755 instead of 644

I have tried it multiple times and the files are in the correct folder on my server as I am getting the response I should. However when I click create certificate I get the aforementioned error.

Any idea what could go wrong?

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<div class="post-metadata">

**Author:** ![schoen](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/schoen/32/79_2.png) [@schoen](https://community.letsencrypt.org/u/schoen)\
**Post date:** [November 4, 2017, 5:40pm UTC](https://community.letsencrypt.org/t/challenge3-failed-error-godaddy-hosting/45637/2 "2017-11-04T17:40:13Z")

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Hi @Filipek,

According to your DNS records, this service is available in both IPv4 (160.153.131.149) and IPv6 (2a02:2268:ffff:ffff::4). However, the content returned by the web server at these two different addresses is not the same. This is probably the reason that your challenge is failing.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [December 4, 2017, 5:40pm UTC](https://community.letsencrypt.org/t/challenge3-failed-error-godaddy-hosting/45637/3 "2017-12-04T17:40:47Z")

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