Challenge file is not working

Help
1

Dear all the members,

I have a domain name epotala.com. It is linked with a cPanel - shared hosting (linux).

I did follow all the necessary steps and generate two challenge files and uploaded it to public_html/.well-known/acme-challenge/challege file 1 & 2.

However, when I click to verify it, instead of showing the content of the challenge file in browser like it is shown on document and many other tutorials, it gets automatically downloaded.

I tried to google and search many other resources, but gone in vain…

Your help is highly appreciated …

Thanking you in advance…

Sam.

2

It is not important whether your browser displays the challenge file, or downloads it (maybe due to an automatic Content-Disposition header).

Let’s Encrypt will be happy either way, as long as the contents of the file is correct.

3

Hi @epotala

what's the exact file name of your test file?

Check the content of that downloaded file. If this is correct -> no problem, that's only a browser thing.

4

change file name1: AfmIymaL6aKYAYIukPWjtoHKxbELpFudW0z00uM6cME
change file name2: hUpdytBFHhouzyr9FHJopYx4XSapLm6egiY97s2Eo2M

Thank you very much for your prompt response:
@JuergenAuer @_az

It

5

Both files have the correct content. The filename, a dot, something that looks like a hash value of your public account key.

AfmIymaL6aKYAYIukPWjtoHKxbELpFudW0z00uM6cME.cj0A1MdXtmbCyGda5V1xkfb4Oy4SK59jNCeb4N0dpVU
hUpdytBFHhouzyr9FHJopYx4XSapLm6egiY97s2Eo2M.cj0A1MdXtmbCyGda5V1xkfb4Oy4SK59jNCeb4N0dpVU

So Letsencrypt should be able to validate your domain name.

6

Indeed, all the documentation and tutorials mentioned the same thing but I couldn’t resolve the issue. By the way, I am testing from google chrome as well as firefox.

One article, mentions that I need to wait few hours, to check whether it is a cache retain issue… I think this is the only option I have left with, as for the moment :frowning:

However, thank you very much for your time… Please leave me message provided you find anything related with the issue…

Thanking you,

Sam.

7

What Let’s Encrypt client are you using (that you got the challenge file names from), and what happened when you told it to continue with the certificate request?

8

When I click continue… the challenge file automatically gets download…

9

Hello everyone…

Thank you very much for spending your precious time and resources with me… I wrote an email to hosting provider and, it is resolved now…

I wish you all have a productive day!

Please help me to close this thread. Thank you all…

Regards,
Sam.

10

Thread just closes automatically after 30 days mate, no need to worry!

Glad it worked out… :slight_smile: