Certification lost in old server, but cannot get reissued on new server


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: 2-1603.com

I ran this command: certbot --apache

It produced this output: failed on graceful xxxxx

My web server is (include version): apache

The operating system my web server runs on is (include version): debian 8 x64

My hosting provider, if applicable, is: vultr

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


Please share your /var/log/letsencrypt/letsencrypt.log file. It should give us some hints as to why apachectl graceful is failing.

You can usually use the </> button to paste it but if it is too long you can use a service like pastebin or gist and link to it here.


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