Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: (mt) mediatemplet.net (or godady)
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes, my host provide the CSR code to use at https://gethttpsforfree.com/ and like a result import in my panel.
The CSR determines the names that end up on the certificate. You will need to either generate one that has all names you wish to cover included, or you will need to ask whoever provided this CSR for a new one with all names listed.
Right, OK. So that CSR is for a completely different domain (treintasillas.com, www.treintasillas.com) to the one you’re talking about (ifmerchandising.com.ar,www.ifmerchandising.com.ar).
Perhaps you can ask your host to send you a similar CSR for your other domain.
It is possible to generate it yourself if you have openssl installed locally, but it can be a little tricky.