# Certificate renewal Not Working

**URL:** <https://community.letsencrypt.org/t/certificate-renewal-not-working/118474>\
**Category:** Help\
**Created:** [April 5, 2020, 2:50am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474 "2020-04-05T02:50:20Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ernievillanueva](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@ernievillanueva](https://community.letsencrypt.org/u/ernievillanueva)\
**Post date:** [April 5, 2020, 2:50am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/1 "2020-04-05T02:50:20Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:onlineservices@ipophil.gov.ph

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version): windows server 2012

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot):

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [April 5, 2020, 9:08am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/2 "2020-04-05T09:08:21Z")

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Hi @ernievillanueva

> [@ernievillanueva](#):
>
> My domain is:onlineservices@ipophil.gov.ph

that's not a domain name. But

```nohighlight
onlineservices.ipophil.gov.ph

```

is one. With a certificate (via [https://check-your-website.server-daten.de/?q=onlineservices.ipophil.gov.ph](https://check-your-website.server-daten.de/?q=onlineservices.ipophil.gov.ph) )

```nohighlight
CN=onlineservices.ipophil.gov.ph
	22.01.2020
	21.04.2020
expires in 16 days	onlineservices.ipophil.gov.ph - 1 entry

```

you should renew.

How did you create that? The main configuration looks ok, port 80 is open and answers.

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**Author:** ![ernievillanueva](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@ernievillanueva](https://community.letsencrypt.org/u/ernievillanueva)\
**Post date:** [April 5, 2020, 12:59pm UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/3 "2020-04-05T12:59:37Z")

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Thanks for the reply

I was created using ACMEv2. I have an automatic renewal in place. I tried to renew them but ACME says something that Nothing to renew!

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**Author:** ![ernievillanueva](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@ernievillanueva](https://community.letsencrypt.org/u/ernievillanueva)\
**Post date:** [April 6, 2020, 3:29am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/4 "2020-04-06T03:29:27Z")

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Hello

![image.png](https://global.discourse-cdn.com/letsencrypt/original/3X/b/a/ba2ce357da6396fd4664eb553361bd71a50ddb44.png)

Can’t renew our SSL, but I received warning email that it is due for renewal

Thanks

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<div class="post-metadata">

**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [April 6, 2020, 5:54am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/5 "2020-04-06T05:54:12Z")

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Then create a new certificate. May be you have deleted something, may be the updated client doesn’t work with the older setup.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [May 6, 2020, 5:54am UTC](https://community.letsencrypt.org/t/certificate-renewal-not-working/118474/6 "2020-05-06T05:54:12Z")

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