# Certificate not installing

**URL:** <https://community.letsencrypt.org/t/certificate-not-installing/111574>\
**Category:** Help\
**Created:** [January 26, 2020, 7:47pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574 "2020-01-26T19:47:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![zaheerkhanhrp](https://avatars.discourse-cdn.com/v4/letter/z/a3d4f5/32.png) [@zaheerkhanhrp](https://community.letsencrypt.org/u/zaheerkhanhrp)\
**Post date:** [January 26, 2020, 7:47pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574/1 "2020-01-26T19:47:01Z")

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Hello I have setup two new personal blogs having same designs [islamabadcar](https://islamabadcar.com) and [ctrentacar](https://ctrentacar.com) for my own posts. But I want to install it on Plesk with SSL certificate so please tell me Does Plesk has auto SSL installation facility.

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [January 26, 2020, 8:20pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574/2 "2020-01-26T20:20:11Z")

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Hi @zaheerkhanhrp

please answer all of the following questions.

* * *

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot):

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [January 27, 2020, 5:43pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574/4 "2020-01-27T17:43:34Z")

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> [@zaheerkhanhrp](#):
>
> Hope my problem will solved.

Looks like there is no problem. Checked your first domain - [islamabadcar.com - Make your website better - DNS, redirects, mixed content, certificates](https://check-your-website.server-daten.de/?q=islamabadcar.com)

There is already a new Letsencrypt certificate:

```nohighlight
CN=*.islamabadcar.com
	19.01.2020
	18.04.2020
expires in 82 days	*.islamabadcar.com, islamabadcar.com - 2 entries

```

~~ one week old.

And both connections (non-www and www) use that certificate.

There is one small error, a missing image, that's Grade I.

And there is no redirect http -\> https.

So add that redirect and select a preferred version (non-www or www). And fix the missing image.

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**Author:** ![zaheerkhanhrp](https://avatars.discourse-cdn.com/v4/letter/z/a3d4f5/32.png) [@zaheerkhanhrp](https://community.letsencrypt.org/u/zaheerkhanhrp)\
**Post date:** [February 18, 2020, 5:43pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574/5 "2020-02-18T17:43:56Z")

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Hello I have changed the domain name to [rentacar](https://rentacar.guru) and changed my hosting company also to [pakistani](https://pakistani.guru) so will the certificate work for the new domains also.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [March 19, 2020, 5:43pm UTC](https://community.letsencrypt.org/t/certificate-not-installing/111574/6 "2020-03-19T17:43:59Z")

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