Certificate issued by Let's Encrypt for domain Ourvenue.io expires

Help
1

HI I don’t know how to create, renew certificate. Our developers did not renew the FREE certificate for domain Ourvenue.io. Please help, we really need to access this website asap.

2

Hi @rolandsp1963

please answer the following questions:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

3

My domain is: OURVENUE.IO

I ran this command: I DON’T KNOW HOW

It produced this output: –

My web server is (include version): I DON’T KNOW

The operating system my web server runs on is (include version): SORRY I DON’T KNOW. BUT I THINK IT’S WINDOWS BASE

My hosting provider, if applicable, is: AWS.AMAZON.COM

I can login to a root shell on my machine (yes or no, or I don’t know): MAYBE , BUT I DON’T KNOW HOW. I OWNED THE ACCOUNT

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): MY DEVELOPERS WERE MANAGING THE SITE THRU AWS

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I DON’T KNOW SORRY

4

HI Juergen,

May I ask, is there a way to just renew the certificate from Let’s Encrypt used by OURVENUE.IO?

I don’t know how to check or renew the certificate but the problem, our services have stopped for a almost a month.

Please help us.

Thank you

Roland

5

Yes--you use a client on your end to do so. Take a look here:

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