# Certificate create issue python timeout error

**URL:** <https://community.letsencrypt.org/t/certificate-create-issue-python-timeout-error/130634>\
**Category:** Help\
**Created:** [August 10, 2020, 11:16am UTC](https://community.letsencrypt.org/t/certificate-create-issue-python-timeout-error/130634 "2020-08-10T11:16:50Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![shailendra](https://avatars.discourse-cdn.com/v4/letter/s/94ad74/32.png) [@shailendra](https://community.letsencrypt.org/u/shailendra)\
**Post date:** [August 10, 2020, 11:43am UTC](https://community.letsencrypt.org/t/certificate-create-issue-python-timeout-error/130634/3 "2020-08-10T11:43:41Z")

</div>

Hello @JuergenAuer  
thanks for the reply  
when i ran the command the actual error log is

To learn how to fix them, visit [Certbot-auto deployment best practices](https://community.letsencrypt.org/t/certbot-auto-deployment-best-practices/91979/)  
Saving debug log to /var/log/letsencrypt/letsencrypt.log  
Plugins selected: Authenticator standalone, Installer None  
Enter email address (used for urgent renewal and security notices)  
(Enter ‘c’ to cancel): ^CExiting abnormally:  
Traceback (most recent call last):  
File “/opt/eff.org/certbot/venv/bin/letsencrypt”, line 11, in   
sys.exit(main())  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/main.py”, line 15, in main  
return internal\_main.main(cli\_args)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/\_internal/main.py”, line 1357, in main  
return config.func(config, plugins)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/\_internal/main.py”, line 1220, in certonly  
le\_client = \_init\_le\_client(config, auth, installer)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/\_internal/main.py”, line 603, in \_init\_le\_client  
acc, acme = \_determine\_account(config)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/\_internal/main.py”, line 516, in \_determine\_account  
config.email = display\_ops.get\_email()  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/display/ops.py”, line 52, in get\_email  
force\_interactive=True)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/display/util.py”, line 178, in input  
ans = input\_with\_timeout(message)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/display/util.py”, line 82, in input\_with\_timeout  
line = misc.readline\_with\_timeout(timeout, prompt)  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/compat/misc.py”, line 58, in readline\_with\_timeout  
rlist, \_, \_ = select.select([sys.stdin], , , timeout)  
KeyboardInterrupt

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