Certificate cannot be installed!

My domain is: fischereiverein-marchegg.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Hetzner Online GmbH

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx 17.8.11

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Hi @Nordbahnkurti

the error message is unclear.

What’s the page before?

Looks like you didn’t define a certificate name.

Jürgen, thanks for the quick reply! The website was previously installed
on another server. Lets Encrypt could not be installed there because the
webspace and domain had different addresses according to the company.
(See attached error message!) The company has now given us a new web
space and we have transferred the data there. Now we wanted to install
Lets Encrypt again via Plesk and it doesn’t work again! What could be
the cause? Maybe we made too many attempts to install Lets Encrypt on
the old webspace? I dont know! Jürgen, maybe you can help us and excuse
my bad english!

Best regards from Austria
Hofer Kurt

That’s a configuration error of your webspace. Your provider must fix that.

Or remove that domain name ws111*.

fischereiverein-marchegg.com has that ip - - so that looks correct.


D:\temp>nslookup ws111468.mbmwebhost.net.

Name: ws111468.mbmwebhost.net

That’s another ip address, that can’t work using http validation -> configuration error of that domain name ws111468.mbmwebhost.net. That’s the job of your hoster to fix that, it’s their domain name.

1 Like

Jürgen, thanks for the information! The company has already fixed the
error and the certificate is running!

Thanks again for your help and kind regards
Hofer Kurt


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