# Certbot missing python dependencies

**URL:** <https://community.letsencrypt.org/t/certbot-missing-python-dependencies/95704>\
**Category:** Help\
**Created:** [June 12, 2019, 2:31pm UTC](https://community.letsencrypt.org/t/certbot-missing-python-dependencies/95704 "2019-06-12T14:31:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tofsing](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@tofsing](https://community.letsencrypt.org/u/tofsing)\
**Post date:** [June 12, 2019, 2:31pm UTC](https://community.letsencrypt.org/t/certbot-missing-python-dependencies/95704/1 "2019-06-12T14:31:59Z")

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I ran this command: certbot

It produced this output:  
Traceback (most recent call last):  
File “/usr/bin/certbot”, line 9, in   
load\_entry\_point(‘certbot==0.31.0’, ‘console\_scripts’, ‘certbot’)()  
File “/usr/lib/python2.7/site-packages/pkg\_resources/ **init**.py”, line 542, in load\_entry\_point  
return get\_distribution(dist).load\_entry\_point(group, name)  
File “/usr/lib/python2.7/site-packages/pkg\_resources/ **init**.py”, line 2569, in load\_entry\_point  
return ep.load()  
File “/usr/lib/python2.7/site-packages/pkg\_resources/ **init**.py”, line 2229, in load  
return self.resolve()  
File “/usr/lib/python2.7/site-packages/pkg\_resources/ **init**.py”, line 2235, in resolve  
module = **import** (self.module\_name, fromlist=[‘ **name** ’], level=0)  
File “/usr/lib/python2.7/site-packages/certbot/main.py”, line 18, in   
from certbot import account  
File “/usr/lib/python2.7/site-packages/certbot/account.py”, line 18, in   
from acme import messages  
File “/usr/lib/python2.7/site-packages/acme/messages.py”, line 11, in   
from acme import challenges  
File “/usr/lib/python2.7/site-packages/acme/challenges.py”, line 12, in   
import requests  
File “/usr/lib/python2.7/site-packages/requests/ **init**.py”, line 60, in   
from .packages.urllib3.exceptions import DependencyWarning  
File “/usr/lib/python2.7/site-packages/requests/packages/ **init**.py”, line 29, in   
import urllib3  
File “/usr/lib/python2.7/site-packages/urllib3/ **init**.py”, line 8, in   
from .connectionpool import (  
File “/usr/lib/python2.7/site-packages/urllib3/connectionpool.py”, line 29, in   
from .connection import (  
File “/usr/lib/python2.7/site-packages/urllib3/connection.py”, line 39, in   
from .util.ssl\_ import (  
ImportError: No module named util.ssl\_

My web server is (include version): nginx

The operating system my web server runs on is (include version): centos7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot): rpm package version 0.31.0. Can’t tell actual version because of output above

I’m missing some python dependencies. After installing a few using yum I got stuck with the current message. I’m kinda lost on what to look for specifically since I dont have experience doing anything with Python really. Hopefully someone here can point me in the right direction.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [July 12, 2019, 2:32pm UTC](https://community.letsencrypt.org/t/certbot-missing-python-dependencies/95704/2 "2019-07-12T14:32:00Z")

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