Certbot has been configured to prefer certificate chains with issuer 'ISRG Root X1', but no chain from the CA matched this issuer. Using the default certificate chain instead

[MikeMcQ]

@Salman

linux# certbot certonly --server https://acme-staging-v02.api.letsencrypt.org/directory --agree-tos -m letsencrypt@xyz.com --dns-dnsmadeeasy --dns-dnsmadeeasy-credentials /etc/letsencrypt/creds/dnsmadeeasy.ini --dns-dnsmadeeasy-propagation-seconds 20 -d load.menu --test-cert --break-my-certs --preferred-chain "ISRG Root X1"

That is the correct preferred-chain value for the production server. You have chosen the staging server to test (thanks) but the chain name is different.

I believe you could use --preferred-chain "Fake LE Root X2" for test server as noted here

Also, what version of certbot do you have? Some versions had a bug (not causing problem with staging but for after).

Do,

certbot --version

UPDATE: @salman I just realized the link which described the Fake LE Root was from 2020. I do not know if that will still work for staging server. Please let us know either way and about your certbot version.