Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
papaya.moe
I ran this command:
certbot --nginx
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator nginx, Installer nginx
Enter email address (used for urgent renewal and security notices) (Enter âcâ to
cancel): g@gmail.com
From cffi callback <function _verify_callback at 0x757cc540>:
Traceback (most recent call last):
File â/usr/local/lib/python3.5/dist-packages/OpenSSL/SSL.pyâ, line 309, in wrapper
_lib.X509_up_ref(x509)
AttributeError: module âlibâ has no attribute âX509_up_refâ
An unexpected error occurred:
Traceback (most recent call last):
File â/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.pyâ, line 417, in wrap_socket
cnx.do_handshake()
File â/usr/local/lib/python3.5/dist-packages/OpenSSL/SSL.pyâ, line 1915, in do_handshake
self._raise_ssl_error(self._ssl, result)
File â/usr/local/lib/python3.5/dist-packages/OpenSSL/SSL.pyâ, line 1647, in _raise_ssl_error
_raise_current_error()
File â/usr/local/lib/python3.5/dist-packages/OpenSSL/_util.pyâ, line 54, in exception_from_error_queue
raise exception_type(errors)
OpenSSL.SSL.Error: [(âSSL routinesâ, âtls_process_server_certificateâ, âcertificate verify failedâ)]
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File â/usr/lib/python3/dist-packages/urllib3/connectionpool.pyâ, line 594, in urlopen
chunked=chunked)
File â/usr/lib/python3/dist-packages/urllib3/connectionpool.pyâ, line 350, in _make_request
self._validate_conn(conn)
File â/usr/lib/python3/dist-packages/urllib3/connectionpool.pyâ, line 837, in validate_conn
conn.connect()
File â/usr/lib/python3/dist-packages/urllib3/connection.pyâ, line 323, in connect
ssl_context=context)
File "/usr/lib/python3/dist-packages/urllib3/util/ssl.py", line 324, in ssl_wrap_socket
return context.wrap_socket(sock, server_hostname=server_hostname)
File â/usr/lib/python3/dist-packages/urllib3/contrib/pyopenssl.pyâ, line 424, in wrap_socket
raise ssl.SSLError(âbad handshake: %râ % e)
ssl.SSLError: (âbad handshake: Error([(âSSL routinesâ, âtls_process_server_certificateâ, âcertificate verify failedâ)],)â,)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File â/usr/lib/python3/dist-packages/requests/adapters.pyâ, line 423, in send
timeout=timeout
File â/usr/lib/python3/dist-packages/urllib3/connectionpool.pyâ, line 624, in urlopen
raise SSLError(e)
requests.packages.urllib3.exceptions.SSLError: (âbad handshake: Error([(âSSL routinesâ, âtls_process_server_certificateâ, âcertificate verify failedâ)],)â,)
During handling of the above exception, another exception occurred:
requests.exceptions.SSLError: (âbad handshake: Error([(âSSL routinesâ, âtls_process_server_certificateâ, âcertificate verify failedâ)],)â,)
Please see the logfiles in /var/log/letsencrypt for more details.
My web server is (include version):
nginx
The operating system my web server runs on is (include version):
Raspbian
My hosting provider, if applicable, is:
Self hosted
I can login to a root shell on my machine (yes or no, or I donât know):
Yes I can login with the root account.
Iâm using a control panel to manage my site (no, or provide the name and version of
the control panel):
No I am logged directly into the machine
The version of my client is (e.g. output of certbot --version or certbot-auto --version if youâre using Certbot):
certbot 0.31.0