Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: Dextr.Cloud and www.Dextr.Cloud (cert expired today)
I ran this command:
Sudo Certbot
It produced this output:
bitnami@ip-172-16-2-250 : /usr/sbin $ sudo certbot
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator apache, Installer apache
Which names would you like to activate HTTPS for?
1: dextr.cloud
2: www.dextr.cloud
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter ‘c’ to cancel):
Cert is due for renewal, auto-renewing…
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for dextr.cloud
http-01 challenge for www.dextr.cloud
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Unable to restart apache using [‘apache2ctl’, ‘graceful’]
Cleaning up challenges
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Unable to restart apache using [‘apache2ctl’, ‘graceful’]
Encountered exception during recovery:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2185, in _reload
util.run_script(self.option(“restart_cmd”))
File “/usr/lib/python3/dist-packages/certbot/util.py”, line 86, in run_script
raise errors.SubprocessError(msg)
certbot.errors.SubprocessError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 75, in handle_authorizations
resp = self._solve_challenges(aauthzrs)
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 139, in _solve_challenges
resp = self.auth.perform(all_achalls)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2287, in perform
self.restart()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2175, in restart
self._reload()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2203, in _reload
raise errors.MisconfigurationError(error)
certbot.errors.MisconfigurationError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2185, in _reload
util.run_script(self.option(“restart_cmd”))
File “/usr/lib/python3/dist-packages/certbot/util.py”, line 86, in run_script
raise errors.SubprocessError(msg)
certbot.errors.SubprocessError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot/error_handler.py”, line 108, in _call_registered
self.funcs-1
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 323, in _cleanup_challenges
self.auth.cleanup(achalls)
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2312, in cleanup
self.restart()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2175, in restart
self._reload()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2203, in _reload
raise errors.MisconfigurationError(error)
certbot.errors.MisconfigurationError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
(the site is still up and Apache is still running)
AH00015: Unable to open logsy web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): YES I can SSL no issue
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): AWS CLI only, though I have webmin option
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
