# Cant renew certificate - getting errors **URL:** \ **Category:** Help\ **Created:** [November 29, 2016, 2:15pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328 "2016-11-29T14:15:03Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![liketofly](https://avatars.discourse-cdn.com/v4/letter/l/b4bc9f/32.png) [@liketofly](https://community.letsencrypt.org/u/liketofly)\ **Post date:** [November 29, 2016, 2:15pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328/1 "2016-11-29T14:15:03Z")
Please fill out the fields below so we can help you better. My domain is:www.oberwinklers.at I ran this command:letsencrypt renew --dry-run --agree-tos It produced this output:Processing /etc/letsencrypt/renewal/www.oberwinklers.at.conf 2016-11-29 14:53:56,278:WARNING:letsencrypt.client:Registering without email! 2016-11-29 14:53:56,781:WARNING:letsencrypt.cli:Attempting to renew cert from /etc/letsencrypt/renewal/www.oberwinklers.at.conf produced an unexpected error: [Errno 2] No such file or directory. Skipping. \*\* DRY RUN: simulating ‘letsencrypt renew’ close to cert expiry \*\* (The test certificates below have not been saved.) All renewal attempts failed. The following certs could not be renewed: /etc/letsencrypt/live/www.oberwinklers.at/fullchain.pem (failure) \*\* DRY RUN: simulating ‘letsencrypt renew’ close to cert expiry \*\* (The test certificates above have not been saved.) 1 renew failure(s), 0 parse failure(s) My operating system is (include version):Ubuntu 16.04 LTS (Desktop) My web server is (include version):Server version: Apache/2.4.18 (Ubuntu) My hosting provider, if applicable, is: I can login to a root shell on my machine (yes or no, or I don’t know):yes I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no ---
**Author:** ![serverco](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/serverco/32/4251_2.png) [@serverco](https://community.letsencrypt.org/u/serverco)\ **Post date:** [November 29, 2016, 3:20pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328/2 "2016-11-29T15:20:56Z")
What is in the conf file … /etc/letsencrypt/renewal/www.oberwinklers.at.conf ? and do the files it refers to exist ? (edit / change your email before posting) ---
**Author:** ![liketofly](https://avatars.discourse-cdn.com/v4/letter/l/b4bc9f/32.png) [@liketofly](https://community.letsencrypt.org/u/liketofly)\ **Post date:** [November 29, 2016, 3:54pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328/3 "2016-11-29T15:54:44Z")
thanks for your help, I got it to work by installing a backup of the system from the morning… so I dont know now what whent wrong… liketofly ---
**Author:** ![serverco](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/serverco/32/4251_2.png) [@serverco](https://community.letsencrypt.org/u/serverco)\ **Post date:** [November 29, 2016, 4:02pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328/4 "2016-11-29T16:02:30Z")
Thanks for the update - glad you got it sorted 🙂 ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [December 29, 2016, 4:02pm UTC](https://community.letsencrypt.org/t/cant-renew-certificate-getting-errors/23328/5 "2016-12-29T16:02:41Z")
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