Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:chmod.kulturhotell.se
I ran this command: Used ISPconfig interface to enable Let’s Encrypt on site
It produced this output: certbot.errors.FailedChallenges: Failed authorization procedure. chmod.kulturhotell.se (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://chmod.kulturhotell.se/
My web server is (include version): Server version: Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): ISPConfig
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):certbot 0.31.0
We have a multiserver setup with ispconfig. It’s 2 webservers, 2 db servers, 2 haproxy servers and a virtual IP. When we point the public adress directly to the first web server we can create a cert via ISPconfig without issues. But when we set it up with the public adress pointing to the VIP we get above mentioned error. Tried to put a file in /.well-known/acme-challenge and I can access it with HTTPS but not with HTTP. With http I get Bad request - 400.
I’ve gotten som help that it might be because the folder /usr/local/ispconfig/interface/acme/.well-known/acme-challenge/ gotta be shared between the two web servers. Not sure if that’s the problem. Just can’t go through port 80. Let me know if you need haproxy config also.
Thanks!