Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.devotionsfromthebible.com
I ran this command: can’t login
It produced this output: not available
My web server is (include version): omnis.com
The operating system my web server runs on is (include version): linnux
My hosting provider, if applicable, is: omnis.com
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):
My website i devotionsfromthebible.com. There is are two wordpress copies installed: one in the main directory and one in the subdirectory /dvblog. When ssl was installed via the account manager, i was able to get into the WP in the main directory but when trying to login into the copy in /dvblog i get “not available” and cannot log into it. I went into omnis’ account manager and disabled the ssl; it says disabled, but both wp copies keep comng up as https. Can you take away the ssl for that site. IT’s a mess and i have been working on it for about a week.