Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: b24.vplab.ru
I ran this command: create LE certificate from Bitrix
It produced this output:
"non-zero return code", "rc": 1, "start": "2023-01-25 14:33:52.234902", "stderr": "", "stderr_lines": [], "stdout": "", "stdout_lines": []}fatal: [da2171.timeweb.ru]: FAILED! => {"changed": true, "cmd": "/home/bitrix/dehydrated/dehydrated -c --force > /home/bitrix/dehydrated_update.log 2>&1", "delta": "0:00:33.402226", "end": "2023-01-25 14:34:25.637128", "msg": "non-zero return code", "rc": 1, "start": "2023-01-25 14:33:52.234902", "stderr": "", "stderr_lines": [], "stdout": "", "stdout_lines": []}
My web server is (include version): Bitrix Env (Apache+Ansible)
The operating system my web server runs on is (include version): Centos 7
My hosting provider, if applicable, is: Selectel
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Bitrix Env
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): dehydrated
[root@da2171 ~]# traceroute acme-v02.api.letsencrypt.org
traceroute to acme-v02.api.letsencrypt.org (172.65.32.248), 30 hops max, 60 byte packets
1 srvnoadm.tmweb.ru (92.53.107.9) 0.852 ms 0.797 ms 0.744 ms
2 spb-cv1-asbr-r2.timeweb.ru (94.228.119.200) 0.992 ms spb-cv1-asbr-r1.timeweb.ru (94.228.119.194) 0.516 ms 0.718 ms
3 ae0-3002.rt2.spb.cloud-ix.net (31.28.18.102) 2.873 ms 2.857 ms 3.059 ms
4 * * *
5 * * *
...
29 * * *
30 * * *
