Auto renew failed with DO hosted site

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: digital ocean

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Cloudways

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): ?

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There is an IPv6 address that is non-responsive.
[LE prefers IPv6 over IPv4]

Addresses:  2604:a880:2:d1::18:e001

Welcome to the Let's Encrypt Community :slightly_smiling_face:

Going along with @rg305's observation, you need to either ensure that your IPv6 address functions basically the same as your working IPv4 address OR remove the offending AAAA record entirely from your DNS zone.

Official Cloudways Let's Encrypt
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