# Apache plugin not working for Let's Encrypt **URL:** \ **Category:** Help\ **Created:** [August 19, 2016, 12:06am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089 "2016-08-19T00:06:22Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Haniver](https://avatars.discourse-cdn.com/v4/letter/h/f475e1/32.png) [@Haniver](https://community.letsencrypt.org/u/Haniver)\ **Post date:** [August 19, 2016, 12:06am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/1 "2016-08-19T00:06:22Z")
I’m trying to secure my CentOS 7 VPS with Let’s Encrypt. I’ve followed the guidelines in [https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-centos-7](https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-centos-7) . I’ve set up virtual hosts, installed server dependencies and the Let’s Encrypt client. But when I try to set up the SSL certificate with: `./letsencrypt-auto --apache -d balnium.com -d mail.balnium.com` I get the error: `The apache plugin is not working; there may be problems with your existing configuration. The error was: NoInstallationError()` The Apache Plugin for Let’s Encrypt is not working, but how do I make it work? ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [August 19, 2016, 4:38am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/2 "2016-08-19T04:38:29Z")
Could you check `letsencrypt.log` for more information? I.e., more details about what could be the problem with Apache. ---
**Author:** ![Haniver](https://avatars.discourse-cdn.com/v4/letter/h/f475e1/32.png) [@Haniver](https://community.letsencrypt.org/u/Haniver)\ **Post date:** [August 19, 2016, 4:43pm UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/3 "2016-08-19T16:43:21Z")
Osiris, thank you for answering. The contents of that file are: > 2016-08-17 18:50:44,316:DEBUG:certbot.main:Root logging level set at 30 > 2016-08-17 18:50:44,317:INFO:certbot.main:Saving debug log to /var/log/letsencrypt/letsencrypt.log > 2016-08-17 18:50:44,317:DEBUG:certbot.main:certbot version: 0.8.1 > 2016-08-17 18:50:44,317:DEBUG:certbot.main:Arguments: ['--apache', '-d', '[balnium.com](http://balnium.com)', '-d', '[www.balnium.com](http://www.balnium.com)', '-d', '[mail.balnium.com](http://mail.balnium.com)'] > 2016-08-17 18:50:44,317:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,PluginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalone) > 2016-08-17 18:50:44,328:DEBUG:certbot.plugins.selection:Requested authenticator apache and installer apache > 2016-08-17 18:50:44,360:DEBUG:certbot.plugins.disco:No installation (PluginEntryPoint#apache): > Traceback (most recent call last): > File "/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco.py", line 105, in prepare > self.\_initialized.prepare() > File "/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot\_apache/configurator.py", line 161, in prepare > raise errors.NoInstallationError > NoInstallationError > 2016-08-17 18:50:44,362:DEBUG:certbot.plugins.selection:No candidate plugin > 2016-08-17 18:50:44,362:DEBUG:certbot.plugins.selection:Selected authenticator None and installer None Thanks ---
**Author:** ![Haniver](https://avatars.discourse-cdn.com/v4/letter/h/f475e1/32.png) [@Haniver](https://community.letsencrypt.org/u/Haniver)\ **Post date:** [August 24, 2016, 7:34pm UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/4 "2016-08-24T19:34:58Z")
@Osiris Hi, does that help? ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [August 24, 2016, 7:42pm UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/5 "2016-08-24T19:42:42Z")
Not really I’m afraid… Do you get any extra debug info when you run the `letsencrypt-auto` command with the extra options `-vvv`? ---
**Author:** ![Haniver](https://avatars.discourse-cdn.com/v4/letter/h/f475e1/32.png) [@Haniver](https://community.letsencrypt.org/u/Haniver)\ **Post date:** [August 24, 2016, 8:02pm UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/6 "2016-08-24T20:02:25Z")
@Osiris This is what I get: x Root logging level set at 0 x x Root logging level set at 0 x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x Root logging level set at 0 x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x certbot version: 0.8.1 x x Root logging level set at 0 x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x certbot version: 0.8.1 x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Root logging level set at 0 x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x certbot version: 0.8.1 x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Discovered plugins: x x PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,Plu x x ginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalo x x ne) x x Root logging level set at 0 x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x certbot version: 0.8.1 x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Discovered plugins: x x PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,Plu x x ginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalo x x ne) x x Requested authenticator apache and installer apache x x Saving debug log to /var/log/letsencrypt/letsencrypt.log x x certbot version: 0.8.1 x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Discovered plugins: x x PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,Plu x x ginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalo x x ne) x x Requested authenticator apache and installer apache x x No installation (PluginEntryPoint#apache): x x Traceback (most recent call last): x x File x x “/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/ x x plugins/disco.py”, line 105, in prepare x x self._initialized.prepare() x x File x x "/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_ x x apache/configurator.py", line 161, in prepare x x raise errors.NoInstallationError x x NoInstallationError x x certbot version: 0.8.1 x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Discovered plugins: x x PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,Plu x x ginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalo x x ne) x x Requested authenticator apache and installer apache x x No installation (PluginEntryPoint#apache): x x Traceback (most recent call last): x x File x x “/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/ x x plugins/disco.py”, line 105, in prepare x x self._initialized.prepare() x x File x x "/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_ x x apache/configurator.py", line 161, in prepare x x raise errors.NoInstallationError x x NoInstallationError x x No candidate plugin x x Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, x x ‘[mail.balnium.com](http://mail.balnium.com)’] x x Discovered plugins: x x PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,Plu x x ginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalo x x ne) x x Requested authenticator apache and installer apache x x No installation (PluginEntryPoint#apache): x x Traceback (most recent call last): x x File x x “/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/ x x plugins/disco.py”, line 105, in prepare x x self._initialized.prepare() x x File x x "/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot_ x x apache/configurator.py", line 161, in prepare x x raise errors.NoInstallationError x x NoInstallationError x x No candidate plugin x x Selected authenticator None and installer None x And in the letsencrypt.log file now I have: 2016-08-24 19:57:12,844:DEBUG:certbot.main:Root logging level set at 0 2016-08-24 19:57:12,849:INFO:certbot.main:Saving debug log to /var/log/letsencrypt/letsencrypt.log 2016-08-24 19:57:12,854:DEBUG:certbot.main:certbot version: 0.8.1 2016-08-24 19:57:12,859:DEBUG:certbot.main:Arguments: [’–apache’, ‘-vvv’, ‘-d’, ‘[balnium.com](http://balnium.com)’, ‘-d’, ‘[mail.balnium.com](http://mail.balnium.com)’] 2016-08-24 19:57:12,864:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#apache,PluginEntryPoint#webroot,PluginEntryPoint#null,PluginEntryPoint#manual,PluginEntryPoint#standalone) 2016-08-24 19:57:12,874:DEBUG:certbot.plugins.selection:Requested authenticator apache and installer apache 2016-08-24 19:57:12,896:DEBUG:certbot.plugins.disco:No installation (PluginEntryPoint#apache): Traceback (most recent call last): File “/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot/plugins/disco.py”, line 105, in prepare self.\_initialized.prepare() File “/root/.local/share/letsencrypt/lib/python2.7/site-packages/certbot\_apache/configurator.py”, line 161, in prepare raise errors.NoInstallationError NoInstallationError 2016-08-24 19:57:12,903:DEBUG:certbot.plugins.selection:No candidate plugin 2016-08-24 19:57:12,908:DEBUG:certbot.plugins.selection:Selected authenticator None and installer None Thank you ---
**Author:** ![pfg](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/pfg/32/1924_2.png) [@pfg](https://community.letsencrypt.org/u/pfg)\ **Post date:** [August 24, 2016, 11:05pm UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/7 "2016-08-24T23:05:53Z")
Is this a regular CentOS server with the distro-provided `httpd` package (i.e. what you get with `yum install httpd`), or are you using some sort of control panel (something like cPanel) or a custom version of apache? Any additional context you could add regarding your server might help. ---
**Author:** ![Haniver](https://avatars.discourse-cdn.com/v4/letter/h/f475e1/32.png) [@Haniver](https://community.letsencrypt.org/u/Haniver)\ **Post date:** [August 25, 2016, 1:33am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/8 "2016-08-25T01:33:33Z")
Yes, I’m using Cpanel / WHM, and have Magento 1.9 installed. The server has a web server and DNS server. What else can I tell you? ---
**Author:** ![serverco](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/serverco/32/4251_2.png) [@serverco](https://community.letsencrypt.org/u/serverco)\ **Post date:** [August 25, 2016, 6:26am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/9 "2016-08-25T06:26:02Z")
If you have Cpanel/WHM I’d suggest using the latest version which has support for Let’s Encrypt built in, and you can automatically obtain and maintain certificates uptodate easily that way. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [September 24, 2016, 6:26am UTC](https://community.letsencrypt.org/t/apache-plugin-not-working-for-lets-encrypt/19089/10 "2016-09-24T06:26:12Z")
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