Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:cceam.org
I ran this command: used SSL For Free to generate new certificate, installed on Plesk showing all 4 parts installed, shows there. assigned it to the domain in hosting settings,set root to new-site.cceam.org
It produced this output:?
My web server is (include version):unknown not shown i Plesk
The operating system my web server runs on is (include version):unknown not shown in Plesk
My hosting provider, if applicable, is:amazon
I can login to a root shell on my machine (yes or no, or I don’t know):no
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):Plesk web admin edition
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):?
Despite this being a new certificate it is showing as out of date.