Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:web.kikoho.com
I ran this command: letsencrypt.exe from C:\letsencrypt
It produced this output:A Simple ACME Client for Windows (WACS)
My web server is (include version): IIS version 10
The operating system my web server runs on is (include version): Windows Server 2016 DC
My hosting provider, if applicable, is: Amazon
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): 1912.2.6907.35819 (RELEASE)
I have not found an ACMEv2 version. Can I just change the client? I have not installed this and it was done by the previous admin. I have a folder in it with 4 scripts (ImportExchange, ImportRDGateway, ImportRDListener and ImportSSTP).