Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:cuttinej.com
I ran this command:
It produced this output:
My web server is (include version):Apache2 (2.4.38-3+deb10u3)
The operating system my web server runs on is (include version):Raspian (Buster)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):No
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):0.31.0
I’m fairly certain this is an Apach2 configuration issue, but I’m also fairly certain that I need to be careful not to disturb the wrong config file(s). I’m more than just a little rusty, so I’m hoping someone will know what I need to adjust. Probably something simple.
When I type in the address as cuttinej.com (the A record) I get redirected to www.cuttinej.com (the CNAME record). This address shows up as untrusted in the browser. If I disable the CNAME record in my DNS (ClouDNS) then cuttinej.com goes to HTTPS as it should with no problem, so I know the certificate is working for cuttinej.com. I’d also like it to work for www.cuttinej.com. I’ve tried to take the most minimalist approach possible, so the only changes I’ve made are a couple of Allow Overrrides from None to All and whatever certbot --apache did. Any help is appreciated.