# 404 verifying acme challenge

**URL:** <https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484>\
**Category:** Help\
**Created:** [April 15, 2023, 5:50am UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484 "2023-04-15T05:50:49Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![elric](https://avatars.discourse-cdn.com/v4/letter/e/848f3c/32.png) [@elric](https://community.letsencrypt.org/u/elric)\
**Post date:** [April 15, 2023, 5:50am UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484/1 "2023-04-15T05:50:49Z")

</div>

My domain is: [elricfd.com](http://elricfd.com)

I ran this command: .acme.sh/acme.sh --issue -d [elricfd.com](http://elricfd.com) -w /home/elrixpfa/elricfd.com/ --force --debug --server letsencrypt --log

It produced this output:  
**[Sat Apr 15 01:36:32 EDT 2023] [elricfd.com](http://elricfd.com):Verify error:162.0.232.55: Invalid response from [https://elricfd.com/.well-known/acme-challenge/ROYxb5OIZ7fN6SqiLRC5U44DMZoTvea7LSVslWj6cPU:](https://elricfd.com/.well-known/acme-challenge/ROYxb5OIZ7fN6SqiLRC5U44DMZoTvea7LSVslWj6cPU:) 404**  
[Sat Apr 15 01:36:32 EDT 2023] Debug: get token url.  
[Sat Apr 15 01:36:32 EDT 2023] GET  
[Sat Apr 15 01:36:32 EDT 2023] url='[http://elricfd.com/.well-known/acme-challenge/ROYxb5OIZ7fN6SqiLRC5U44DMZoTvea7LSVslWj6cPU](http://elricfd.com/.well-known/acme-challenge/ROYxb5OIZ7fN6SqiLRC5U44DMZoTvea7LSVslWj6cPU)'  
[Sat Apr 15 01:36:32 EDT 2023] timeout=1  
**[Sat Apr 15 01:36:32 EDT 2023] \_CURL='curl --silent --dump-header /home/elrixpfa/.acme.sh/http.header -L -g --connect-timeout 1'**  
[Sat Apr 15 01:36:32 EDT 2023] Please refer to [libcurl - Error Codes](https://curl.haxx.se/libcurl/c/libcurl-errors.html) for error code: 60  
[Sat Apr 15 01:36:32 EDT 2023] ret='60'  
[Sat Apr 15 01:36:32 EDT 2023] Debugging, skip removing: /home/elrixpfa/elricfd.com//.well-known/acme-challenge/ROYxb5OIZ7fN6SqiLRC5U44DMZoTvea7LSVslWj6cPU  
[Sat Apr 15 01:36:32 EDT 2023] pid  
[Sat Apr 15 01:36:32 EDT 2023] No need to restore nginx, skip.  
[Sat Apr 15 01:36:32 EDT 2023] \_clearupdns  
[Sat Apr 15 01:36:32 EDT 2023] dns\_entries  
[Sat Apr 15 01:36:32 EDT 2023] skip dns.  
[Sat Apr 15 01:36:32 EDT 2023] \_on\_issue\_err  
[Sat Apr 15 01:36:32 EDT 2023] Please check log file for more details: /home/elrixpfa/.acme.sh/acme.sh.log  
[Sat Apr 15 01:36:32 EDT 2023] url='[https://acme-v02.api.letsencrypt.org/acme/chall-v3/219562365567/5sB1VA](https://acme-v02.api.letsencrypt.org/acme/chall-v3/219562365567/5sB1VA)'  
[Sat Apr 15 01:36:32 EDT 2023] payload='{}'  
[Sat Apr 15 01:36:32 EDT 2023] POST  
[Sat Apr 15 01:36:32 EDT 2023] \_post\_url='[https://acme-v02.api.letsencrypt.org/acme/chall-v3/219562365567/5sB1VA](https://acme-v02.api.letsencrypt.org/acme/chall-v3/219562365567/5sB1VA)'  
[Sat Apr 15 01:36:32 EDT 2023] \_CURL='curl --silent --dump-header /home/elrixpfa/.acme.sh/http.header -L -g '  
[Sat Apr 15 01:36:33 EDT 2023] \_ret='0'  
[Sat Apr 15 01:36:33 EDT 2023] code='400'  
[Sat Apr 15 01:36:33 EDT 2023] **socat doesn't exist**.  
[Sat Apr 15 01:36:33 EDT 2023] Diagnosis versions:  
openssl:openssl  
OpenSSL 1.0.1e-fips 11 Feb 2013  
**apache:**  
**apache doesn't exist.**  
**nginx:**  
**nginx doesn't exist.**  
**socat:**

My web server is (include version): cPanel version 102.20 (build 32); PHP Ver 7.2.34, Apache 2.4.56

The operating system my web server runs on is (include version): CloudLinux

My hosting provider, if applicable, is: Namecheap Shared Hosting

I can login to a root shell on my machine (yes or no, or I don't know): No

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): CPanel

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): v3.0.6

---

<div class="post-metadata">

**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [April 15, 2023, 6:01am UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484/2 "2023-04-15T06:01:46Z")

</div>

Hi @elric, and welcome to the LE community forum 🙂

> [@elric](#):
>
> `--force`

Why are you using the `--force`?

Please show:  
`.acme.sh/acme.sh --list`

---

<div class="post-metadata">

**Author:** ![Bruce5051](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bruce5051/32/76576_2.png) [@Bruce5051](https://community.letsencrypt.org/u/Bruce5051)\
**Post date:** [April 15, 2023, 7:47pm UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484/3 "2023-04-15T19:47:33Z")

</div>

I believe your server is `LiteSpeed` and not

> [@elric](#):
>
> Apache 2.4.56

```nohighlight
$ curl -Ii http://elricfd.com/.well-known/acme-challenge/sometestfile
HTTP/1.1 301 Moved Permanently
keep-alive: timeout=5, max=100
date: Sat, 15 Apr 2023 19:45:16 GMT
server: LiteSpeed
location: https://elricfd.com/.well-known/acme-challenge/sometestfile
x-turbo-charged-by: LiteSpeed

```

```nohighlight
$ curl -k -Ii https://elricfd.com/.well-known/acme-challenge/sometestfile
HTTP/2 404
date: Sat, 15 Apr 2023 19:45:19 GMT
server: LiteSpeed
x-turbo-charged-by: LiteSpeed

```

---

<div class="post-metadata">

**Author:** ![Bruce5051](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bruce5051/32/76576_2.png) [@Bruce5051](https://community.letsencrypt.org/u/Bruce5051)\
**Post date:** [April 15, 2023, 8:06pm UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484/4 "2023-04-15T20:06:03Z")

</div>

Also the presently being served Certificate "Doesn't match Common Name or/and SANs"

```plaintext
Common Name: *.web-hosting.com
                 DNS:*.web-hosting.com
SANs: DNS:web-hosting.com 
                 Total number of SANs: 2

```

[https://decoder.link/sslchecker/elricfd.com/443](https://decoder.link/sslchecker/elricfd.com/443)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [May 15, 2023, 8:07pm UTC](https://community.letsencrypt.org/t/404-verifying-acme-challenge/196484/5 "2023-05-15T20:07:04Z")

</div>

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