403 error although all information is correct


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

I’ve followed all other help requests for 403 issue, but on luck yet. I am a bit new to backend setup, but I can share my screen with anyone willing to help.

I ran this command: ./certbot-auto certonly --webroot -w /home/raltamirano/sites/ritchie.design/ -d ritchie.design -d www.ritchie.design

It produced this output: I got the congratulations message.

My web server is (include version): google cloud compute engine

The operating system my web server runs on is (include version): LAMP stack

My hosting provider, if applicable, is: google cloud compute engine

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes, google SSH


#2

Can you elaborate on “403 error”? Where are you seeing this? It seems that you were able to successfully obtain a certificate. In fact, you’ve issued several in the past week.


#3

Hi @ritchies-git

you have created 5 certificates in the last 7 or 8 days, startet 2018-07-30.

https://transparencyreport.google.com/https/certificates?cert_search_auth=&cert_search_cert=&cert_search=include_expired:false;include_subdomains:false;domain:www.ritchie.design;issuer_uid:4428624498008853827&lu=cert_search

So you should use one of these. Instead of creating the next.

Your Website sends a 403 - Forbidden.

But your certificate is correct, that’s a problem of your webserver-configuration.


#4

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